MENELISIA MCGEE
Grand Rapids
Summary
Dedicated to meeting high expectations. With excellent communication skills, work well in groups. Maintain a professional appearance and demeanor,dependable and quick-learning team player.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Ahc Hospitality
11.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Administrative Assistant
West Michigan Family Health
07.2023 - 10.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel
- Managed incoming calls while providing information or transferring callers to appropriate personnel
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff
- Ensured efficient operation of office equipment such as printers, copiers and fax machines
Pharmacy Technician
Spectrum Health Medical Group
02.2022 - 07.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Stocked, labeled, and inventoried medication to keep accurate records
Receptionist
Canopy By Hilton
07.2021 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression
- Answered phone promptly and directed incoming calls to correct offices
Youth Counselor
Grand Rapids City
07.2020 - 10.2021
- Provided crisis intervention and emotional support to youth
- Coordinated youth programs and activities to enhance life quality and self-esteem
- Helped youth develop and achieve personal goals with close support
- Monitored youth behavior and offered guidance and support for positive change
- Implemented variety of fun and recreational activities for residents
Receptionist
Alternative Directions
12.2020 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression
- Answered phone promptly and directed incoming calls to correct offices
Sales Assistant
Hilton
06.2019 - 09.2020
- Helped customers locate products and checked store system for merchandise at other sites
- Assisted customers with prompt and polite support in-person and via telephone
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
- Established rapport with customers using active listening and interpersonal skills
- Gathered and prepared sales materials in preparation for sales meetings
- Communicated orders to vendors, scheduling carriers for pickup if needed
Education
Associate of Science - Criminal Justice
Grand Rapids Community College
Grand Rapids, MI05.2025
Associate of Arts - Criminal Justice
Rochest College
Rochester, MI05.2025
High School Diploma -
Wyoming High School
Wyoming, MI05.2018
Skills
- Business Correspondence
- Database Administration
- Customer Service
- Customer and Client Relations
- Telephone Skills
- Verbal and Written Communication
- Multi-Line Telephone Systems
- Schedule Management
- Critical Thinking
- Microsoft Outlook
- Meeting Scheduling
- Recordkeeping And File Management
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Immunization
- Real estate license
Timeline
Receptionist
Ahc Hospitality
11.2024 - Current
Administrative Assistant
West Michigan Family Health
07.2023 - 10.2024
Pharmacy Technician
Spectrum Health Medical Group
02.2022 - 07.2023
Receptionist
Canopy By Hilton
07.2021 - 02.2022
Receptionist
Alternative Directions
12.2020 - 05.2021
Youth Counselor
Grand Rapids City
07.2020 - 10.2021
Sales Assistant
Hilton
06.2019 - 09.2020
Associate of Science - Criminal Justice
Grand Rapids Community College
Associate of Arts - Criminal Justice
Rochest College
High School Diploma -
Wyoming High School
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