MENG FU
Chapel Hill,NC
Summary
Attentive Waitress with superior knowledge and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
3
3
years of professional experience
Work History
Hibachi and Dining Waitress
Sumo Japanese Steakhouse
04.2023 - 05.2024
- Served up to 20 guests simultaneously at a large Hibachi table, demonstrating strong multitasking abilities by balancing multiple tables and orders while delivering prompt service.
- Expertly promoted seasonal sushi and beverage offerings, enhancing guest experiences through tailored recommendations and highlighting the unique flavors of the season.
- Effectively managed orders and processed payments using the Toast POS system, maintaining excellent service standards even during busy shifts.
- Prepared and served drinks, soups, and salads in accordance with strict hygiene protocols, ensuring food safety and cleanliness.
- Resolved guest and employee complaints to uphold customer satisfaction and workforce effectiveness.
Waitress
China Buffet
02.2023 - 05.2023
- Folded napkins and prepared silverware sets to maintain an adequate supply for the host station.
- Expertly promoted seasonal sushi and beverage offerings, enhancing guest experiences through tailored recommendations and highlighting the unique flavors of the season.
- Greeted guests, creating a welcoming atmosphere and promptly serving their desired drinks.
- Efficiently bussed and cleared tables to ensure quick turnover and fast seating of new guests.
- Performed comprehensive opening and closing side work, ensuring the restaurant was fully prepared for service and efficiently closed each day.
Rotational Staff Member
Ginger Root At Wisconsin Union - Universit-Madison
10.2022 - 12.2022
- Worked in the College Students Union, rotating through positions including cashier and food preparation.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy.
- Prepared and served beers, verifying IDs to ensure legal compliance.
- Fried and stir-fried food, and made sandwiches and wraps to order.
Computer Lab Monitor
University of Pittsburgh Information Technology Lab
10.2021 - 08.2022
- Monitored printer performance across the campus to proactively identify and address potential issues.
- Responded to customer inquiries and provided technical assistance for computer operations within the lab.
- Maintained and managed the lab environment, ensuring a clean, efficient, and quiet study space for all users.
- Upgraded computers based on supervisor instructions to enhance performance and capabilities.
Education
BS - Information Science, Applied Statistics
University of Pittsburgh
Pittsburgh, PASkills
- Chinese/English
- Toast POS system
- Strong multitasking
- Customer Service
- Menu Memorization / Ordering Procedures / Table Bussing / Accurate Money Handling
Timeline
Hibachi and Dining Waitress
Sumo Japanese Steakhouse
04.2023 - 05.2024
Waitress
China Buffet
02.2023 - 05.2023
Rotational Staff Member
Ginger Root At Wisconsin Union - Universit-Madison
10.2022 - 12.2022
Computer Lab Monitor
University of Pittsburgh Information Technology Lab
10.2021 - 08.2022
BS - Information Science, Applied Statistics
University of Pittsburgh
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