Mengfan Yu
Adelaide,SA
Summary
Friendly service with a background in various office settings. Knowledgeable about security and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and a resourceful approach.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bring a positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Receptionist
Lee Massage and Acupuncture
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phones promptly and directed incoming calls to the correct offices.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Kept reception area clean and neat to give visitors a positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Education
Bachelor of Accounting - Accounting
CIC Higher Education
Melbourne, VIC06-2024
Skills
- Organization skills
- Security awareness
- Information protection
- Time management
- Telephone skills
- Customer and client relations
- Appointment scheduling
- Administrative support
- Mail handling
- Calendar management
- Staff management
- Multitasking and prioritisation
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Receptionist
Lee Massage and Acupuncture
07.2023 - Current
Bachelor of Accounting - Accounting
CIC Higher Education
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Similar Profiles
Yanting CaoYanting Cao
Retail Sales Associate at LEE MASSAGE AND ACUPUNCTURERetail Sales Associate at LEE MASSAGE AND ACUPUNCTURE
Yanting CaoYanting Cao
Admin Receptionist at Lee Massage and AcupunctureAdmin Receptionist at Lee Massage and Acupuncture
Jessica CloydJessica Cloyd
LMT at Sage Acupuncture & MassageLMT at Sage Acupuncture & Massage