MENGISTU FEKEDE
Triangle,VA
Summary
Experienced pharmacy manager with over 18 years of experience in community pharmacy and a Case interviewer in the contact tracing team during the COVID- 19 Pandemic. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Pharmacist
Aspen RxHealth
01.2023 - Current
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Counseled patients regarding proper intake of medications.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
Pharmacy Manager
CVS Pharmacy
10.2021 - 01.2022
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
Case interviewer
IPHI, Institute for Public Health, Innovations, County Health
09.2020 - 10.2021
- Provided CDC guidelines on self-isolation.
- Conducted interviews to trace where possible infection first occurred.
- Counseled Cases on COVID-19 transmissions
- Worked well in team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility
Pharmacy Manager
Walgreens Boots Alliance
08.2018 - 02.2019
- Educated and trained patients on possible drug interactions, potential side effects
- Indicated optimal methods of drug administration
- Provided patients and patrons with information on various immunizations including Flu, Tdap and Shingrix.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction
Pharmacy Manager
Rite Aid Pharmacy 1095 International
01.2005 - 08.2018
- Provided wide range of immunization services as well as participated in diabetes screening programs.
- Developed policies and procedures for effective pharmacy management
- Located and processed ready prescriptions to customers, distributed medication information and facilitated medication consultation
- Handled inventory stock by counting items, checking delivery quantities, reviewing medication expirations, and ordering additional products
- Discussed medical histories with patients in effort to provide most effective medical advice
- Provided superior customer service while counseling patients on both OTC and prescription medications
- Performed administrative tasks including controlled substances (CII-CV) inventory, medication ordering and prescription filling.
- Communicated regularly with doctors’ offices and hospitals regarding patient medications and possible drug interactions.
- Managed inventory including controlled medications; monitored for outdated medications and recalls
- Managed invoices, organized documents, and kept records according to State and Federal laws.
- Reviewed and updated procedures for packaging, labeling, and dispensing pharmaceuticals
- Accurately filled prescriptions; consulted with physicians and patients on medication dosage, and drug interactions.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
Pharmacy Graduate Intern
Rite Aid Pharmacy
04.2001 - 11.2002
- Maintained records of prescription filled for patients by completing pharmacy log and updating customer accounts
- Handled inventory stock by counting items, checking delivery quantities, reviewing medication expirations, and ordering additional products
- Promoted pharmacy services to patients and medical providers.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions
Education
Doctor of Pharmacy (PharmD) - Pharmacy
Howard University
Washington, DC08.2017
Bachelor of Science - Pharmacy
Massachusetts College of Pharmacy
Boston, MA01.2001
Associate Degree of Arts (A.A) -
Roxbury Community College
Boston, MA06.1996
Skills
- Drug utilization review
- Immunizations
- Regulatory compliance
- Medication dispensing
- Safety and Compliance
Certification
APHA Immunization Certificate
FEMA Certificate
Pharmacist License since November 2002
Timeline
Clinical Pharmacist
Aspen RxHealth
01.2023 - Current
Pharmacy Manager
CVS Pharmacy
10.2021 - 01.2022
Case interviewer
IPHI, Institute for Public Health, Innovations, County Health
09.2020 - 10.2021
Pharmacy Manager
Walgreens Boots Alliance
08.2018 - 02.2019
Pharmacy Manager
Rite Aid Pharmacy 1095 International
01.2005 - 08.2018
Pharmacy Graduate Intern
Rite Aid Pharmacy
04.2001 - 11.2002
Doctor of Pharmacy (PharmD) - Pharmacy
Howard University
Bachelor of Science - Pharmacy
Massachusetts College of Pharmacy
Associate Degree of Arts (A.A) -
Roxbury Community College