Menisha Mahan
Minnetonka,MN
Summary
Experienced Academy Coordinator with 10+ years of administrative, organizational, and student-support expertise, known for thriving in fast-paced environments. Skilled in scheduling, program coordination, client communication, onboarding, and operational workflow management. Adept at multitasking, problem-solving, and maintaining a high standard of professionalism while supporting teams, instructors, and students. Seeking an administrative role where strong leadership, efficiency, and exceptional attention to detail can enhance daily operations and overall organizational success.
Overview
15
15
years of professional experience
Work History
Academy Coordinator
MN Brow & Medspa Academy
01.2020 - Current
- Manage day-to-day operations of the academy, ensuring smooth coordination across all training programs.
- Oversee course scheduling and management, supporting instructors and students throughout their training.
- Handle student payment processing and maintain accurate financial records for enrollments.
- Maintain and track inventory of supplies and products to support classes and client services.
- Deliver exceptional customer service, serving as the primary point of contact for students and clients.
- Oversee facility management, ensuring the academy remains a clean, professional, and welcoming environment.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Hired, supervised and evaluated teaching faculty and support staff.
Salon Coordinator
La Peinado Salon & Day Spa
06.2011 - 01.2020
- Scheduled clients for services.
- Checked in each client and maintained all records.
- Manages 15 stylist schedules
- Run payroll bi-weekly
- Maintain back bar and retail product by doing all ordering weekly
- Maintained office compliance and all incoming and outgoing paperwork, shipments, and packages.
- Organized and stocked front product shelves.
- Handles all client complaints
- Opening and some closing duties
- Social media promoter for salon
Education
Bachelor of Arts - Communicating Arts
University of Wisconsin-Superior
Superior, WI12.2020
Skills
- Microsoft Word Proficient
- Exceptional Organizational Skills
- Detail-oriented
- Computer system literate
- Excellent communicator
- Organizational leadership
- Program management
- Project planning
- Problem-solving aptitude
Timeline
Academy Coordinator
MN Brow & Medspa Academy
01.2020 - Current
Salon Coordinator
La Peinado Salon & Day Spa
06.2011 - 01.2020
Bachelor of Arts - Communicating Arts
University of Wisconsin-Superior