Menkon Audrey Morris
Upper Darby,Pennsylvania
Summary
Boost retail revenue consistently by completing engaging and attractive merchandising displays. Dedicated to organizing cohesive displays to tie in different offerings and promote sales. Creative and highly organized with skills to meet any promotional need.
Overview
3
3
years of professional experience
Work History
MET (Merchandising Execution Team)
Home Depot
10.2022 - Current
- Enhanced product visibility by creating eye-catching displays and implementing strategic merchandising techniques.
- Achieved sales targets consistently by developing strong relationships with retail partners and providing exceptional customer service.
- Ensured accurate pricing by regularly updating price tags and promotional materials, reducing customer complaints and increasing sales potential.
- Contributed to a positive work environment by fostering strong teamwork among associates and actively participating in staff meetings.
Customer Service Associate
Home Depot
03.2021 - 10.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Upheld quality control policies and procedures to increase customer satisfaction
- Addressed inquiries, resolved customer issues and managed customer relations
- Maintained a high level of product knowledge, providing accurate information to customers.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
Education
Bachelor of Science Business Administration -
Southern New Hampshire University
07.2022
Skills
- Planogram Execution
- Supply Chain Coordination
- Problem-solving
- Time management
- Attention to detail
- Design Implementation Coordination
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
MET (Merchandising Execution Team)
Home Depot
10.2022 - Current
Customer Service Associate
Home Depot
03.2021 - 10.2023
Bachelor of Science Business Administration -
Southern New Hampshire University
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