Mensan Adjanor Adanlete
108 Ames Rd #C Silver Spring,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Sales Associate
Aldi
07.2023 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Collected payments and provided accurate change.
- Organized stockroom shelves according to size, color or style.
- Trained new team members in cash register operation, stock procedures, and customer services.
92A Automated Logistical Specialist
US Army
02.2023 - Current
- Conducted periodic inspections of storage areas to identify any shortages or damaged items.
- SAP Knowledge.
- Maintained records of all incoming and outgoing shipments to ensure accurate tracking.
- Utilized automated systems to track parts and materials for repair orders.
- Developed strategies for optimizing supply chain processes across multiple sites.
- Performed daily inventory of equipment and supplies, ensuring accuracy.
- Created detailed documentation for each shipment received or sent out.
- Assisted in the preparation of supply documents such as requisitions and purchase orders.
- Developed plans for efficient distribution of resources according to customer needs and requirements.
- Assisted in the development of new methods or technologies to improve logistics operations.
- Coordinated with other departments to resolve problems related to logistics operations.
- Processed requests for repairs, replacements, and maintenance services.
- Completed or assisted with difficult or skilled tasks.
- Learned and adapted quickly to new technology and software applications.
- Established clear communication channels within the logistics department, promoting transparency and fostering a collaborative work environment.
Team Leader
Walmart
08.2020 - 11.2022
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Established clear expectations for employees, providing guidance when needed.
- Provided coaching and feedback on employee performance, encouraging professional development.
Assistant Store Manager
CVS Pharmacy
05.2021 - 10.2022
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
- Ensured compliance with all safety regulations throughout the store premises.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
High School Diploma -
Rockville High School
Rockville, MD06-2021
Skills
- Customer Needs Assessment
- Client Account Management
- Product Sales
- Retail Loss Prevention
- Business Development
- Payment Processing
- Order Processing
- Inventory Control
- Excellent Communication Skills
- Money Handling
- Sales Goals Attainment
- Logistics Planning
- Supply Chain Coordination
- Hazardous Materials Handling
- Warehouse Operations
- Decision-Making
- Work Order Explanation
- Process Review
- Records Maintenance
- Supply Inventory Management
- Inspection Results Reports
- Active Listening
- Organizational Skills
- Quality Assurance
- Unit Forecasting
- Professionalism
- Analytical Thinking
- Mentoring and Training
- Team Management
- Attention to Detail
- Adaptability
Languages
English
Native or Bilingual
French
Native or Bilingual
Éwé
Native or Bilingual
Gbe
Native or Bilingual
Timeline
Sales Associate
Aldi
07.2023 - Current
92A Automated Logistical Specialist
US Army
02.2023 - Current
Assistant Store Manager
CVS Pharmacy
05.2021 - 10.2022
Team Leader
Walmart
08.2020 - 11.2022
High School Diploma -
Rockville High School