Mentor Laurent
Automotive Service Technician
JAMAICA,NY
Summary
To obtain a position as an Automotive Technician, where I can utilize my skills to be a productive member of a service facility.
Precise AUTOMOTIVE TECHNICIAN, bringing standard methods to measurement and controls systems, data storage and presentation. Generates solutions based on available information and makes timely, safe and ethical decisions. Listens actively and invites dialogue to gain shared understanding and delivers results through realistic planning.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
IBS Counter Parts Associate
Genuine Parts Company
05.2022 - Current
- Order mechanical parts from multi vendors
- Sell parts and take inventory of stock in storage and, if necessary on shelves
- Receive and verify new stock when delivered, manage inventory and sales records, billing and receiving payment, and making orders to replenish parts stock.
- Used company computer to electronically check inventory and enter orders for processing.
- Weighed and measured materials and updated records with collected data.
- Used calipers, micrometers and rulers to measure products, maintaining accurate records.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Oversaw team of 2 employees
Full Time Driver
United Parcel Services (UPS)
12.2021 - 05.2022
- Lifted, lowered, and carried packages that typically weight 25-35 lbs
- Weight up to 70lbs
- Possessed excellent customer contact and driving skills
- Operated manual and automatic delivery vehicles.
Assistant Facility Manager
Standard Parking Corporation (SP+)
02.2015 - 12.2021
- Assisted in the management of day to day activities of the location, provide support to facility manager
- Assisted in the maintenance and repair of parking equipment and other general maintenance task
- Assisted customers by answering any inquiries they may have.
Certified Automotive Technician
Pep Boys auto service and tires
Queens, NY
08.2016 - 03.2020
- Provide diagnosis to vehicles
- Fixed and repair all concerns from undercarriage to engine
- Assisting service advisor manager
- Read vehicles computer to repair failure modes
- Assisting customer for all their needs.
- Troubleshot and diagnosed faults with vehicle systems components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed safety and emissions inspections.
Customer Service Representative
Concept 2000 Auto Parts
04.2014 - 08.2014
- Provided prices of auto parts
- Assisted customers by providing proper information on auto parts
- Managed all financial transactions.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information
- Processed customer service orders promptly to increase customer satisfaction
Vehicles Supervisor
PHS Engineering Group
03.2010 - 11.2011
- Supervised tractor drivers of materials
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Verified material inventory and made distribution to employees
- Distributed materials to different sites.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Education
Automotive Technology
Automotive Technology , AOS Program
Jamaica, NY 04.2022 - 12.2023
Skills
Brakes
Fluid checks
Checked tire pressure
Diagnose vehicle
Steering , suspension
Engine repair
Spark plugs
Ignition coil packs
Valve cover
Valve cover gasket , general repair maintenance on vehicle
Data Verification
Friendly, Positive Attitude
Troubleshooting
Certification
AST - Advanced Service Technician
Industry Certificates
- Mopar
- Ford
- ACDelco
- Mercedes Benz
- Kenworth
- Get Ahead
- Subaru of America
References
References furnished upon request
Timeline
IBS Counter Parts Associate
Genuine Parts Company
05.2022 - Current
Automotive Technology
Automotive Technology , AOS Program
04.2022 - 12.2023
Full Time Driver
United Parcel Services (UPS)
12.2021 - 05.2022
Certified Automotive Technician
Pep Boys auto service and tires
08.2016 - 03.2020
Assistant Facility Manager
Standard Parking Corporation (SP+)
02.2015 - 12.2021
Customer Service Representative
Concept 2000 Auto Parts
04.2014 - 08.2014
Vehicles Supervisor
PHS Engineering Group
03.2010 - 11.2011