Meoshi Pike
Atlanta,GA
Summary
Versatile and dedicated, with a proven track record in enhancing guest experiences at Embassy Suites through expert housekeeping supervision and a commitment to top-notch customer service. Skilled in safety protocols and building alarm systems, I excel in fast-paced environments, demonstrating exceptional guest relations and team mentoring abilities.
Overview
7
7
years of professional experience
Work History
Housekeeping Supervisor
Embassy Suites
03.2023 - 06.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
Front Desk Receptionist
Double Tree Hotel By Hilton
02.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Security Officer
Integrity Staffing Solutions Inc.
05.2021 - 01.2022
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored CCTV cameras and alarm systems for security breaches.
Security Officer
Amtrak
02.2019 - 09.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Target
Security
03.2016 - 12.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
L.W. Higgins High School
Marrero, LA05.2009
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
- Customer Service
- Training and mentoring
- Safety Protocols
- Policy Enforcement
- Building Alarm Systems
Timeline
Housekeeping Supervisor
Embassy Suites
03.2023 - 06.2023
Front Desk Receptionist
Double Tree Hotel By Hilton
02.2022 - 01.2023
Security Officer
Integrity Staffing Solutions Inc.
05.2021 - 01.2022
Security Officer
Amtrak
02.2019 - 09.2020
Target
Security
03.2016 - 12.2017
High School Diploma -
L.W. Higgins High School