At PecanTree Pediatrics, I excelled in patient care and operational efficiency, mastering HIPAA compliance and fostering strong patient relationships through exceptional communication. My proactive approach in maintaining clinical cleanliness and managing medical supplies significantly contributed to the clinic's quality care delivery, showcasing my adeptness in both hard and soft skills without relying on numerical data.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
PecanTree Pediatrics
05.2019 - Current
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Sanitized, restocked, and organized exam rooms and medical equipment.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Prepared lab specimens for diagnostic evaluation.
Collected and documented patient medical information such as blood pressure and weight.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Assistant
Children's Hospital Texas
08.2016 - 04.2019
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Sanitized, restocked, and organized exam rooms and medical equipment.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Prepared lab specimens for diagnostic evaluation.
Collected and documented patient medical information such as blood pressure and weight.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Oriented and trained new staff on proper procedures and policies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Taught patients about medications, procedures, and care plan instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant
Rockwall Pediatrics
06.2006 - 08.2016
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Sanitized, restocked, and organized exam rooms and medical equipment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Learned and adapted quickly to new technology and software applications.
Adaptable and proficient in learning new concepts quickly and efficiently.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Passionate about learning and committed to continual improvement.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness and willingness to help wherever needed.
Self-motivated, with a strong sense of personal responsibility.
Front Office Customer Care Specialist/Patient Services Representative at SEWICKLEY VALLEY PEDIATRICS/ UPMC CHILDREN'S COMMUNITY PEDIATRICSFront Office Customer Care Specialist/Patient Services Representative at SEWICKLEY VALLEY PEDIATRICS/ UPMC CHILDREN'S COMMUNITY PEDIATRICS