Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Meraiah Artis

Orlando

Summary

Punctual and compassionate, always ensuring patient comfort and care. Well-versed in medical terminology and procedures, proficient in administering medications and recording vital signs. Committed to improving patient outcomes through efficient support and attention to detail.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Externship Certified Medical Assistant

Penelope Pauley Pediatric Endocrinologist
12.2024 - 12.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Externship Certified Medical Assistant

Tonya Williams Pediatrics
11.2024 - 12.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and took vitals.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Administered vaccines to patients from 6 months of age.

Data entry

UP Orlando
05.2022 - 12.2023
  • Administrative duties such as answering the phone, file, faxing, scanning order entry, and inventory
  • Register and assist with memberships
  • Input information into excel sheets
  • Verify information such as proof of income

Customer Service Representative

Walgreens
09.2020 - 05.2022
  • Taking up to350 inbound calls a day to refill prescriptions
  • Make outbound calls to doctors office for approval of refills
  • Transfer medications from one location to another or from competitor of Walgreens
  • Register new patient to Walgreens

Quality Assurance Agent

Hilton Grand Vacations
03.2018 - 10.2020
  • Effectively use the recording and reviewing systems to review outbound and inbound sales and service calls to ensure that the product is being represented correctly towards new purchasers
  • Prepare and provide accurate data that is correctly documented in systems to create reports that will better support our sales and service teams
  • Thoroughly review the call to ensure that the correct expectation is set for the guests
  • Effectively communicate my findings with my fellow team members as well as management

Education

Medical Assistant Diploma Program -

Concorde Career Institute
Orlando, FL
05.2024

Skills

  • Perform EKGs
  • Obtaining Vital Signs
  • Phlebotomy
  • Lab & Diagnostic Requisitions
  • Sample & specimen collection
  • CPR/BLS
  • Urinalysis
  • Glucometers
  • Injections
  • Assisting with Patient Exams
  • Dosage Calculations
  • Medication Administration
  • Office Procedures
  • Chart Documentation
  • Scheduling
  • Customer Service
  • Electronic Health Record Software
  • Supervision & Teamwork
  • Basic Medical Billing
  • Basic Medical Coding
  • Referrals & Prior Authorizations
  • HIPAA Compliance
  • OSHA Compliance
  • Telephone Techniques

Certification

  • Clinical Medical Assistant Certification Examination (CMAC) - will test Nov2024
  • CPR/BLS – American Heart Association

Timeline

Externship Certified Medical Assistant

Penelope Pauley Pediatric Endocrinologist
12.2024 - 12.2025

Externship Certified Medical Assistant

Tonya Williams Pediatrics
11.2024 - 12.2024

Data entry

UP Orlando
05.2022 - 12.2023

Customer Service Representative

Walgreens
09.2020 - 05.2022

Quality Assurance Agent

Hilton Grand Vacations
03.2018 - 10.2020
  • Clinical Medical Assistant Certification Examination (CMAC) - will test Nov2024
  • CPR/BLS – American Heart Association

Medical Assistant Diploma Program -

Concorde Career Institute
Meraiah Artis