Dedicated and customer-focused professional with 6+ years of experience in delivering exceptional service in fast-paced environments. Skilled in resolving customer inquiries, handling complaints, and providing timely solutions with a strong emphasis on empathy and communication. Adept at building lasting customer relationships, improving satisfaction, and ensuring repeat business. Proven ability to work collaboratively with cross-functional teams and meet performance metrics while maintaining a positive attitude and a professional demeanor. Proficient in microsoft outlook and word and committed to continuous learning and growth in customer service excellence.