Meranda Alexander
TX
Summary
Dedicated and compassionate professional with a strong background in customer service and caregiving. Known for being highly organized, dependable, and an effective multitasker, with the ability to manage multiple responsibilities while maintaining a positive attitude. Experienced in supporting individuals and families with empathy, clear communication, and attention to detail. A quick learner who thrives in fast-paced environments and is always eager to grow, develop new skills, and contribute to a team-oriented workplace.
Overview
15
15
years of professional experience
1
1
Certification
Work History
DAYCARE PROVIDER
Hafley Development Center
Saginaw, TX
08.2019 - Current
- Ensure a safe play environment for children. Observe and monitor activities to promote engagement and safety. Communicate daily with parents about children's behaviors and activities. Sanitize toys and play equipment regularly. Assist with dressing and diaper changes.
- Ensured safety and cleanliness in play areas.
- Enhanced parent communication regarding child development.
- Promoted healthy habits through equipment sanitation.
- Supported children's daily needs effectively.
CUSTOMER SERVICE REPRESENTATIVE
Atlas Credit Co.
Arlington, TX
02.2018 - 07.2019
- Handled customer inquiries regarding billing procedures and processed payments efficiently. Updated databases with accurate customer information. Cultivated strong relationships through personalized assistance and support.
- Assisted customers with payment options and setup.
- Streamlined database management for improved accuracy.
- Enhanced customer satisfaction through tailored support.
Plasma Center Technician
Octapharma Plasma Center
Fort Worth, TX
04.2016 - 06.2017
- Conducted comprehensive donor screenings to ensure eligibility and safety.
- Operated plasma collection equipment, adhering to strict safety protocols.
- Maintained accurate records of donations and donor reactions throughout procedures.
- Provided exceptional customer service to donors, enhancing their overall experience.
RECEPTIONIST
ARJ Plumbing
Fort Worth, TX
04.2011 - 03.2016
- Oversaw incoming mail distribution, courier services, and document photocopying. Maintained office equipment, ensuring printers and faxes functioned optimally. Scheduled appointments for clients and visitors. Communicated information through email, mail, and fax.
- Coordinated efficient mail and courier processes.
- Ensured optimal operation of office equipment.
- Managed appointment scheduling effectively.
- Facilitated document transmission to clients.
Education
Phlebotomy Technician -
Phlebotomy Training Specialists
Fort Worth, TX04.2026
Phlebotomy Technician -
Texas School of Phlebotomy
Fort Worth, TX03.2016
High School Diploma -
Saint Agustine High School
Fort Worth, TX08.2013
Skills
- Customer Service
- Adaptability
- Problem solving
- Leadership
- Positive Relationships
- Team Collaboration
- Engagement Strategies
- BLS Certification
- First aid/ CPR Certification
- Venipuncture
- Patient care
- Order of draw
Certification
- PT - Phlebotomy Technician
Timeline
DAYCARE PROVIDER
Hafley Development Center
08.2019 - Current
CUSTOMER SERVICE REPRESENTATIVE
Atlas Credit Co.
02.2018 - 07.2019
Plasma Center Technician
Octapharma Plasma Center
04.2016 - 06.2017
RECEPTIONIST
ARJ Plumbing
04.2011 - 03.2016
Phlebotomy Technician -
Phlebotomy Training Specialists
Phlebotomy Technician -
Texas School of Phlebotomy
High School Diploma -
Saint Agustine High School