Meranda Gutierrez
Brawley,United States
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Overview
11
11
years of professional experience
Work History
Caregiver
Gloria Mariscal
07.2020 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Head Waiter
Maranatha Steakhouse
08.2013 - 08.2024
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Supervised server staff and simultaneously served personal section of tables.
- Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Inspected dishes and utensils for cleanliness.
- Managed food resources, memorized orders, and coordinated customer service.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Managed scheduling for waitstaff while considering individual availability requests ensuring appropriate coverage during busy times.
- Bussed and reset tables to keep dining room and work areas clean.
- Conducted regular performance evaluations for wait staff to continually improve service quality.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
- Maintained accurate inventory of restaurant supplies, reducing waste and controlling costs.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
Associate of Arts - Social Sciences
Imperial Valley College
Imperial, CA06-2021
High School Diploma -
Westmorland Basic Christian School
Westmoreland CA05-2011
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Daily living assistance
- Multitasking and organization
- Basic housekeeping
- Meal preparation
- Housekeeping tasks
Desiredlocations
- Calexico, California, United States
- El Centro, California, United States
- Imperial, California, United States
Availability
Permanent, Temporary, Term, Detail, Seasonal, Summer, Presidential Management Fellows, Recent Graduates, Multiple Appointment Types, Internships, Intermittent, Telework, Full-time, Part-time, Shift work, Intermittent, Job sharing, Multiple Schedules
Timeline
Caregiver
Gloria Mariscal
07.2020 - Current
Head Waiter
Maranatha Steakhouse
08.2013 - 08.2024
Associate of Arts - Social Sciences
Imperial Valley College
High School Diploma -
Westmorland Basic Christian School
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