MERARI MELENDEZ-EVERHART
Ocala,FL
Summary
Seasoned Billing professional highly effective at spotting and resolving system issues to maintain smooth business operations. Enthusiastic about promoting lean process improvements.
Overview
24
24
years of professional experience
Work History
Independent Consultant
Self-employeed
Ocala, FL
08.2023 - Current
- Fostered strong relationships with clients through consistent communication and collaboration.
- Researched latest market trends to provide current knowledge to clients.
- Collaborated with cross-functional teams to devise innovative solutions for complex business challenges.
- Handled customer inquiries and suggestions courteously and professionally.
Billing Coordinator
Casarino Christman Shalk Ransom & Doss
06.2015 - 08.2023
- Developed and implemented electronic billing (ebilling) systems and provide support to the attorneys, legal secretaries, and client accounts as related to the timely and successful submission of all electronic billing
- Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
- Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
- Optimized billing processes by implementing efficient invoicing and payment tracking systems.
- Established workflow process to ensure clients are set up and maintained in the electronic billing systems (Tabs3) and in the third-party vendor sites; submit all timekeepers and rates for approval for each client in the designated vendor sites; upload budgets to the designated e-billing system for the client that require budgets
- Create rate table when needed in the electronic billing systems (Tabs3)
- Generating and review draft/final bills using Tabs3 billing program to ensure compliance with all electronic billing guidelines and client timelines and billing cycle
- (State Farm, SF B2B, Nationwide, Progressive, Amica, USAA, Donegal, Nautilus, Root Ins., Travelers.) Review, monitor, and/or troubleshoot all client invoices for submission accuracy and address timely rejected invoices and reconcile invoice issues when using task bill (LEDES 1998B Format) to be able to upload invoices to the third-party vendor sites (Legal eXchange, Legal X, Legal Solution (LSS), CounselLink)
- Monitor unbilled time and ensure timely resubmissions of corrected and/or appealed invoices and review short pay invoices to determine if it needs to be written off or appealed.
- Completed appeals of denied claims on patient bills.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Independent Consultant
Melendez-Everhart Household
11.2011 - 06.2015
- Independent consultant for medical billing clients
Project Team
Best Buy
03.2011 - 11.2011
- Transport products to the sales floor
- Maintain audio and sound equipment in the Best Buy Stores
- Set up new product on the sales floor
- Maintain Planograms in the stores
- Assist stores with functionality issues
Product Process Merchandising/Media Supervisor
Best Buy
06.2008 - 03.2011
- Ensures that all duties are performed correctly by my team
- Ensures that the process Flow Leader was in place
- Ensures constant productivity
- Receive and ship merchandise from multiple carriers
- Maintain inventory levels through effect cycle count process
- Assisted customers with merchandise
Product Process Merchandising Supervisor
Best Buy
03.2006 - 06.2008
- Ensures that all duties are performed correctly by my team
- Ensures constant productivity
- Ensures correct transportation and stocking of product on the sales floor
- Receive and ship merchandise from multiple carriers
- Maintain inventory levels through effect cycle count process
Customer Service Rep.
Best Buy
10.2004 - 03.2006
- Enter BB Card Application
- Take care of Exchanges and Return line
- Take care of Customer Pick up line
Product Process Supervisor
Best Buy
11.2000 - 10.2004
- Ensures that all duties are performed correctly
- Ensures constant productivity
- Ensures correct transportation and stocking of product on the sales floor
- Ensures the process Flow Leader was in place
- Mentored junior employees, fostering a culture of learning and growth within the team.
- Nurtured an environment of continuous improvement within the team by encouraging collaboration, feedback-sharing, and problem olving.
- Managed inventory levels effectively, ensuring optimal stock availability at all times.
Product Process Senior
Best Buy
09.2000 - 11.2001
- Acts as the process Flow Leader
- Ensures constant productivity
- Transport products to the sales floor
Education
Career Diploma in Bookkeeping -
Ashworth College
Norcross, Georgia05.2019
DIPLOMA -
Delcastle Technical High School
Wilmington, Delaware06.1997
Skills
- Fluent Spanish, Worked with Microsoft and Microsoft Excel
- Team Development
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
- HIPAA Compliance
- Customer Engagement
- Medical Billing Expertise
- Record preparation
- Invoicing proficiency
Timeline
Independent Consultant
Self-employeed
08.2023 - Current
Billing Coordinator
Casarino Christman Shalk Ransom & Doss
06.2015 - 08.2023
Independent Consultant
Melendez-Everhart Household
11.2011 - 06.2015
Project Team
Best Buy
03.2011 - 11.2011
Product Process Merchandising/Media Supervisor
Best Buy
06.2008 - 03.2011
Product Process Merchandising Supervisor
Best Buy
03.2006 - 06.2008
Customer Service Rep.
Best Buy
10.2004 - 03.2006
Product Process Supervisor
Best Buy
11.2000 - 10.2004
Product Process Senior
Best Buy
09.2000 - 11.2001
Career Diploma in Bookkeeping -
Ashworth College
DIPLOMA -
Delcastle Technical High School