Merari Romo
Wyoming,MI
Summary
Conscientious and compassionate human resources professional with drive for helping to recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build team member-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
7
7
years of professional experience
Work History
Store Human Resources Representative
Meijer
07.2023 - Current
- Spearheaded conflict resolution efforts among team members leading to improved relationships among team members and improving culture.
- Coordinated employee recognition events to celebrate milestones, achievements, and promote a positive work atmosphere and culture.
- Improved employee retention rates by proactively addressing workplace concerns through open forums or confidential one-on-one conversations with leaders.
- Worked with leadership to achieve compliance with organizational training and policies, providing clarifying information and recommending necessary changes to reach compliance.
- Managed recruitment efforts, and host new team member orientation ensuring a positive experience. Working toward improving store culture and retention.
Service Team Leader
Meijer
03.2023 - 07.2023
- Identify development needs for team members and resolve conflict by addressing root cause issues.
- Plans and directs team members in day-to-day operation.
- Established open atmosphere for team members and participants to openly communicate thoughts and opinions.
Keyholding Advisor, Recruiter
Best Buy
07.2018 - 03.2023
- Responding to customer needs through competent customer service and prompt problem-solving
- Oriented newly hired employees by providing company information, facilitating onboarding processes, and establishing position-related requirements
- Studied job descriptions and qualifications to determine applicant requirements
Assistant
Spectrum Health Medical Group
09.2021 - 12.2021
- Direct patients to exam rooms, fielded questions and prepared for physicians’ examinations
- Performed clerical duties, such as word processing, data entry, answering phones, and filing
- Maintained inventory, vaccination and product expiration logs to record updated documents for tracking purposes.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel
Education
Medical Assisting
Ross Medical Education Center
No Degree -
Wyoming High School
Skills
- Interpersonal Skills
- Time Management
- Onboarding processes
- Leadership development
- Diversity and inclusion
- HR policies and procedures
- HR analytics
- Employee relations
Languages
Spanish
Native or Bilingual
Timeline
Store Human Resources Representative
Meijer
07.2023 - Current
Service Team Leader
Meijer
03.2023 - 07.2023
Assistant
Spectrum Health Medical Group
09.2021 - 12.2021
Keyholding Advisor, Recruiter
Best Buy
07.2018 - 03.2023
No Degree -
Wyoming High School
Medical Assisting
Ross Medical Education Center
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