Merariz Diamond Ghee Jr.
Sicklerville,New Jersey
Summary
To obtain a stable position where my strong interpersonal, administrative, technical, and organizational skills will be challenged and utilized, and also where opportunities to learn new skills and knowledge exist so that I can feel both a sense of professional accomplishment and growth.
Overview
32
32
years of professional experience
Work History
Transit Bus Operator
SEPTA
06.2021 - 11.2023
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Accepted and processed fares.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Transported customers to and from [Location].
- Maintained clean and neat shuttle for passenger comfort.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Drove [Number]-passenger shuttle bus to and from terminal.
- Aided passengers with disabilities or special needs.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Driver
Uber
04.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Drove safely in various weather and road conditions to avoid accidents.
Scheduler and Payroll to the Table Games Unit
Dover Downs Casino and Hotel
01.2015
- Originally hired to schedule 150 employees, but quickly moved to schedule 268 including Management and perform payroll duties before sending documents to pay roll unit
- Duties include: Scheduling Management and Dealers on their schedule according to their dealing rate, experience and game
- Scheduling vacations, personal time off(pto) voluntary time off (vto), switch off days
- After schedule is final it must be hanged for employees to see and emailed immediately
- If changes occur after schedule is done, then per Management, it is changed or if dealers prefer to deal another game they put in a form to make a switch with another dealer who is experienced in the same game
- At the end of each Shift, I must enter all employees who have completed their shift and enter it into payroll, if dealers worked any additional position (ex: counting tokes) I must enter that separately into another form for a separate pay
- Mandatory assisting in tournaments by signing in players, assigning players match play (free money) and for those who win approving forms for their winnings so players can collect their winnings
- Directly working with Director, all Shift Managers and Pit Managers by meeting all of their requests with a timely matter.
Quality Assurance
Perdue Farms
01.2014
- In the position of assuring quality is performed throughout the entire plant by performing HACCP, SSOP, GGMP
- Quality & Food Programs SQF/BRC
- Training
- Microbial Testing
- USDA Regulations/Compliance.
Executive Assistant to company President
Stronghold Property Investments
01.2013
- Hired to provide total organization of busy real estate investment office and set up financial receivables tracking, collection and recovery system
- Highlights include: Setup and full organization of office, including electronic and manual filing systems
- Software applications development in Rentec Direct database
- Developed a system of tenant interaction for rent collections and notices
- Given full responsibility for handling of regular large cash deposits and all financial transactions.
Administrative/Fiscal Assistant, Intake - various titles
Camden County Department of Children Services
01.1992 - 01.2012
- During this assignment, cross-trained in several administrative capacities for this very high-volume $13M grant program
- Highlights include: Appointed as first point of contact for incoming clientele due to ability to quickly diffuse emotional situations, respectfully yet appropriately conference individuals, and clearly and precisely guide them through the application process
- Managed full application process for average of 330 applications per month, including eligibility determination, support documentation verification, 7-screen database entry, and filling
- Simultaneously handled high volume of incoming calls for main number, assisted both child care providers and clients, facilitated coordination of care, and managed messages for Program Coordinator and staff of eleven
- Delegated to restructure the high volume back of house fiscal aspect of the program for processing provider payments both through the county check run system and manually in-house; determined appropriate and stopped checks, processed financial adjustments, and created system for mailing high-volume check run bi-weekly
- Assisted Program Coordinator with development of letters, mailing labels, forms, and other program administrative tools in Microsoft Word and Excel.
Supervisor of Loss Prevention
A&B Security
01.2005 - 01.2010
- As a single parent, worked a second job to fully provide for all the needs of our family
- Served in a mid-level management capacity between upper management and twelve staffers to ensure the consistent performance to quality control standards
- Highlights include: Training, performance monitoring, and assignments of security staff
- Preparation of schedules, daily, weekly and monthly status reports, and daily reports on missing and newly received merchandise
- Created floor plan for security camera installation, and responsible for monitoring of cameras, video footage, and reporting on issues requiring investigation
- Conducted investigations in accordance with Federal Investigation Standards, and consulted with upper management in cases of charges being pressed.
Bi-Lingual Clerk Typist
Camden County Women, Infants & Children
01.1994 - 01.1997
- As the full administrative support person for this very busy social services program, provided the front-end communication with clients on multiple aspects of health and nutrition
- Highlights include: Served as supplemental nutritionist for adult and children's programs
- Assembled and provided appropriate handouts to clients on childhood immunizations, NJ Family Care insurance services, and early motherhood programs
- Issued state checks for nutritious food items and baby formula
- Promoted compliance with state program guidelines through community fairs and scheduling classroom visits by the program mascot.
Bilingual Finance Technician
Camden County Finance Department
01.1993 - 01.1994
- Upon initial hire with Camden County, was recruited to the Finance Department based on my experience in handling the books of our family business
- Highlights include: Assisted in maintaining accurate and up to date financial records of the entire county
- Responsible for system entry tracking employee vacation and sick time
- Served as point of contact for vendor inquiries regarding billing and invoicing
- Managed work activities, time, and all related expenses through the ConnectWise system including the tracking of all service tickets.
Education
Liberal Arts Payroll Program -
Camden County College
01.2023
Skills
- Strong ability to grasp new concepts and tasks quickly, especially on computers
- Exceptional ability to multitask
- Excellent interpersonal skills in high-volume, high-stress environments
- Exceptional manual and electronic organizational skills
- Independent functioning yet fully incorporated across departments, solution-seeking
- Respectful to all levels, solely work-focused in office settings, enthusiastic demeanor
- Fully engaged, dedicated, punctual, no issues
- Bilingual - Fully fluent in Spanish
Ceus
- Occupational Ergonomics
- Emergency Planning
- Workplace Standards (multiple)
- Ethics
- Respect
- Diversity
- Violence
- Safety and Substance Abuse
Languages
Spanish
Native or Bilingual
Timeline
Transit Bus Operator
SEPTA
06.2021 - 11.2023
Driver
Uber
04.2018 - Current
Scheduler and Payroll to the Table Games Unit
Dover Downs Casino and Hotel
01.2015
Quality Assurance
Perdue Farms
01.2014
Executive Assistant to company President
Stronghold Property Investments
01.2013
Supervisor of Loss Prevention
A&B Security
01.2005 - 01.2010
Bi-Lingual Clerk Typist
Camden County Women, Infants & Children
01.1994 - 01.1997
Bilingual Finance Technician
Camden County Finance Department
01.1993 - 01.1994
Administrative/Fiscal Assistant, Intake - various titles
Camden County Department of Children Services
01.1992 - 01.2012
Liberal Arts Payroll Program -
Camden County College