Mercades Hernandez
San Antonio
Summary
Dynamic Shipping and Receiving Specialist with proven success at The Boeing Company, enhancing workflow efficiency through process improvements and effective teamwork. Skilled in package handling and inventory management, I consistently maintained high safety standards while training new hires, fostering a collaborative environment that boosted productivity and accuracy.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Specialist
The Boeing Company
10.2021 - Current
- Assisted in receiving shipments, verifying accuracy against packing slips.
- Utilized inventory management software to track incoming and outgoing materials.
- Maintained organization of storage areas for efficient access and safety compliance.
- Collaborated with team members to streamline shipping processes and improve workflow.
- Collaborated with team members to optimize shipping and receiving workflows, resulting in reduced processing times.
- Implemented process improvements that led to better training with a step-by-step process I created
- Assisted in training new hires on company protocols and best practices, fostering a positive work environment.
- Streamlined communication between production and supply chain teams, ensuring timely material availability.
Warehouse Associate
TJX Companies
06.2021 - 10.2021
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to streamline order fulfillment processes.
- Conducted regular inspections of storage areas for safety compliance and organization.
- Ensured cleanliness and organization of work areas, promoting a safe work environment.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Material Handler I
Trinity Staffing (Visionworks)
03.2021 - 06.2021
- Optimized layout of storage areas to enhance accessibility and reduce retrieval times.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
XL Warehouse Associate
Amazon
10.2020 - 01.2021
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 75+ pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Loaded, unloaded, and moved material to and from storage and production areas.
- Scan and sort inventory on to smaller trucks for everyday delivery
Seasonal Sales Associate
James Avery Artisan Jewelry
10.2019 - 08.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to achieve monthly sales targets.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Cashier
H.E. Butt Grocery Company
12.2017 - 08.2019
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Assisted in training new cashiers on operational procedures and customer service best practices.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Resolved customer inquiries and issues promptly, fostering positive relationships and repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
East Central High School
San Antonio, TXSkills
- Package handling
- Warehouse safety
- Workplace cleanliness
- Stock rotation
- Pallet jack use
- Teamwork and cooperation
- Attention to detail
- Punctual and reliable
- Heavy lifting
- Data entry
- Microsoft Office Suite
Timeline
Shipping and Receiving Specialist
The Boeing Company
10.2021 - Current
Warehouse Associate
TJX Companies
06.2021 - 10.2021
Material Handler I
Trinity Staffing (Visionworks)
03.2021 - 06.2021
XL Warehouse Associate
Amazon
10.2020 - 01.2021
Seasonal Sales Associate
James Avery Artisan Jewelry
10.2019 - 08.2020
Cashier
H.E. Butt Grocery Company
12.2017 - 08.2019
High School Diploma -
East Central High School
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