Conscientious Healthcare professional offering over (8)years of experience in home health care, (1.5)years of office administration, (2)months of Student Medical Assistant Externship. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Upbeat with excellent communication skills, willing to adapt and learn as much as possible. A hardworking and passionate job seeker with solid organizational skills eager to secure an entry-level Certified Medical Assistant position. Ready to help the team achieve company goals.
Hi, I’m
Mercadi Duffin
Connersville,IN
Summary
Overview
7
years of professional experience
1
Certificate
Work History
HHA, unity home health care
Certified Home Health Aide
11.2019 - Current
Job overview
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions. Along with handling daily chores, transportation and errands, shopping for everyday supplies.
- Interacted kindly with patients and families and displayed such upbeat, outgoing attitude, establishing long-term, professional relationships.
- Offered support for client's mental and emotional needs to enhance physical outcomes and overall happiness, succeeding with over 100 families
- Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager.
- I am gaining and developing rapport to create nothing but safe and trusting environments for care.
- They have helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Cared for over 200 patients throughout 7-8yerars
Rheumatology Of Central Indiana
Student Medical Assistant
03.2023 - 05.2023
Job overview
- Externship- rheumatology of Central Indiana, SMA (professional)
- Roomed patients, charting their CC, and updating their chart for the clinical provider
- Took patient's vitals
- Administered IM injections
- Drew up, mixed medicines, and gave around 20 or more IM injections
- Utilized time management skills
- Used bedside manner
- Lab draws
- Performed patient education
- Traumatic brain injury Coping skills
- Learned coping skills and education on traumatic brain injuries and how to assist the patients and their families
- Education on recreational activities for the physically and mentally impaired
- Education on how to properly assist and distinguish between levels of brain injuries
- Personal experience on life coping skills
- HHA
- Help patients with ADLs
- Provided patients with companionship
- Used bedside manner
- Documentation of the patient's wellbeing and the visit
- Wound care and wound dressing changes
- Continued in-service education
- Translated medical bills and letters for patients to understand
- Trusted with debit cards, cash, in the homes.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
AGING & DISABLED
HHA / ASST OFFICE MANAGER
10.2016 - 02.2019
Job overview
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to the supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparing healthy meals for over 100 patients over 7-8 years.
- Communicated regularly with clients' families to provide updates on health and well-being involving children and siblings.
- Provided direct personal care and administrative services to clients.
- Helped clients with managed home care, ensuring accurate efficacy of care by monitoring health status.
- Scheduled and coordinated medical appointments estimated 50 patients.
- Supported families through difficult times by offering emotional support and education on essential care tasks.
- Assisted with end-of-life care.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Improved patients' comfort with massage and application of topical treatments.
- Constructed cognitively stimulating activities.
- Developed and implemented care plans for clients.
- Trained around a dozen new staff members on best practices for home health care and patient care in the home
- Researched and recommended community resources to meet clients' needs.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
Education
Ivy Tech Community College of Indiana Richmond
Associate in Applied Science from Medical Assisting
05.2023
University Overview
GPA: 3.3, Dean's List. Medical Administration
- Dean's List (Fall Semester 2022)
Ivy Tech Community College of Indiana Richmond, IN
AAMA Certificate from CMA (AAMA)
04.2023
University Overview
Ivy Tech Community College of Indiana Richmond, IN
Technical Certificate from Certificate in Medical Office Administration
12.2022
University Overview
Lincoln Jr./Sr. High School Cambridge City, IN
High School Diploma
08.2012
University Overview
Skills
- Healthcare Education
- Recording Vital Signs
- Developmental Disabilities
- Personal Care Assistance
- Developing Client Trust
- Pediatric Care
- Mental Health Support
- Knowledge of State Regulations
- Electronic Medical Record Software
- Mobility Support
- Home Health and Hospice
- Compassionate Client Care
- Activities of Daily Living (ADLs)
- Special Needs Care
- Medical Terminology and Equipment
Certification
- CMA - Certified Medical Assistant
- HHA - Home Health Aide
- BLS- Basic Life Support
- Medical Office Administrator
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Timeline
Student Medical Assistant
Rheumatology Of Central Indiana
03.2023 - 05.2023
Certified Home Health Aide
HHA, unity home health care
11.2019 - Current
HHA / ASST OFFICE MANAGER
AGING & DISABLED
10.2016 - 02.2019
Ivy Tech Community College of Indiana
Associate in Applied Science from Medical Assisting
Ivy Tech Community College of Indiana
AAMA Certificate from CMA (AAMA)
Ivy Tech Community College of Indiana
Technical Certificate from Certificate in Medical Office Administration
Lincoln Jr./Sr. High School
High School Diploma
- CMA - Certified Medical Assistant
- HHA - Home Health Aide
- BLS- Basic Life Support
- Medical Office Administrator
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