Merced Tecuanhuehue
Fishers,IN
Summary
Energetic, strong work ethic, and currently pursuing an education in business administration. I am seeking an entry-level position in Human Resources in which I can capitalize on my assistant experience and help an organization achieve successful recruitment. Ready to join a collaborative HR team.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Healing House
Fishers , IN
01.2019 - Current
- Assisted with bookkeeping, filing, and maintaining clients' records
- Organized and maintained a full schedule of appointments with clients of different ages and physical needs
- Build meaningful rapport and trust through communication with clients.
- Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
- Onboarding new clients and employees into CRM system.
Assistant
Loren & Mari Mexican Grill
Carmel, IN
08.2018 - Current
- Collect time- sheets data and ensure accurate payroll records.
- Updated payroll system with new hire information.
- Onboarded new employees in time reporting and onto payroll systems.
- Oversee schedules for 15 staff members
- Reported weekly payroll duties and submitted data to payroll contractor.
Customer Service Representative
Carrington Mortgage
Westfield
09.2017 - 08.2018
- Set up new customer accounts while maintaining accurate records and documentation of current clients
- Handled 300+ inbound calls, chats, and emails per week to resolve client concerns, questions, and inquiries
- Mentored new employees on procedures and policies to maximize team performance
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance
- Documented customer correspondence in CRM to track requests, problems, and solutions.
Education
Interpreter Certification -
St. Vincent Bridging The Gap
Skills
- File and Record Keeping
- Time management
- Adaptability
- Data entry
- Microsoft Excel
- Client relations
- Appointment scheduling
- Onboarding
- Problem-Solving
Languages
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Healing House
01.2019 - Current
Assistant
Loren & Mari Mexican Grill
08.2018 - Current
Customer Service Representative
Carrington Mortgage
09.2017 - 08.2018
Interpreter Certification -
St. Vincent Bridging The Gap
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