Merced Parra
Indio,CA
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Skilled food preparation team member experienced in readying cold foods, sides and beverages. Reliable in keeping surfaces clean and sanitized for infection control. Always ready to help team members and customers.
Overview
2
2
years of professional experience
Work History
Retail Sales Associates
Taqueria Guerrero
Indio, CA
02.2023 - 01.2025
- Computed purchases and received and processed cash or credit payment.
- Addressed customer questions and concerns regarding products and services.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Greeted customers to determine wants or needs.
- Participated in team meetings and training sessions.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Processed credit card transactions accurately and efficiently.
- Balanced cash drawers at the end of each shift.
- Packaged and stored food products appropriately for proper handling and preservation.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Received orders from customers in person or over the phone and entered them into the POS system correctly.
- Cut, sliced, and diced vegetables and fruits for meal prep.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Ice Cream Scooper
La Michoacana Ice Cream Parlor
Cathedral City, California
06.2024 - 12.2024
- Assembled and served meals according to specific guest requirements.
- Continually checked the quality of ice cream products served to ensure they met standards set by management.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Cleaned and organized utensil area, napkins station and restroom facilities.
- Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
- Scooped ice cream for sundaes and made milkshakes for patrons.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Answered customer questions about flavors or menu items in a knowledgeable manner.
- Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Greeted customers in a friendly manner and provided excellent customer service.
- Served and scooped ice cream, following sizing specifications.
- Recommended flavor combinations and desserts to customers, enhancing their dining experience.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
Freshman Year -
San Luis Obispo High School
San Luis Obispo, CA06-2019
Skills
- Flexible schedule
- Cash register operation
- Friendly and outgoing
- Customer needs assessment
- Customer assistance
- Customer follow-up
- Customer service
- Conflict resolution
- Money handling
- Returns and exchanges
- FLUENT IN [LANGUAGE]
- Problem-solving
- Teamwork
- Time management skills
- ID verification
- Cash drawer balancing
- Refunds and exchanges
- Credit and cash transactions
- Telephone management
- Merchandise restocking
- Customer focus
- Guest services
- Customer satisfaction
- Safe cleaning with chemicals
- Efficient cleaning techniques
- Basic maintenance
Languages
English
Professional
Spanish
Professional
Timeline
Ice Cream Scooper
La Michoacana Ice Cream Parlor
06.2024 - 12.2024
Retail Sales Associates
Taqueria Guerrero
02.2023 - 01.2025
Freshman Year -
San Luis Obispo High School