Mercedeh Malekan
Tucson,USA
Summary
Dedicated professional offering exceptional assistance to team members and clients. Skilled in coordinating sales, appointments, organizing mail, and facilitating office communication. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Nordstrom Rack
10.2025 - Current
- Enhanced customer satisfaction by assisting with thoughtful product selections.
- Maintained optimal inventory levels for efficient stock availability and organization.
- Boosted customer loyalty by promoting Nordstrom Rewards and maintaining appealing displays.
- Ensured operational efficiency using store technology in a fast-paced retail environment.
Relocation/Transition and Family Relocation
,
01.2023 - 2025
- Moved countries and states multiple due to family duties and now residing in Tucson for the long term.
Sales Executive
ITSEC
01.2022 - 01.2023
- Provided expertise and consultation to individuals and corporations seeking to obtain individual and commercial visas
- Managed sales representatives, ensuring they met quotas and auditing their work
- Developed and maintained relationships with entities and individuals to streamline business processes and optimize workflows for sales representatives.
Sales Expert
Yousif Khoori Building Materials
01.2020 - 01.2022
- Provided industry expertise and consultation to corporations and individuals, including company registration in Dubai, acquiring dual-citizenships or residence in Dubai, international immigration, and student visa consultations
- Achieved numerous high-quality sales and delivered electronic solutions to corporations and individuals
- Handled customer inquiries through telephone and email.
Receptionist
Farmers Insurance
01.2017 - 01.2020
- Operated a multi-line telephone system, handling over 20 calls per day independently
- Checked in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives
- Assisted in administrative duties, including making phone calls, copies, and schedules
- Provided clerical support to 3 company employees through copying, faxing, and filing documents
- Prepared documentation and reports for office meetings, distribution, and filing
- Oversaw inventory activities, including materials monitoring, ordering/requisition, and supply stocking/restocking
- Corresponded with clients through email, telephone, or postal mail
Education
Bachelor of Science (B.S.) - Art
Azad University
Tehran, IR04.1992
Skills
- Excellent customer/client relations
- Documentation and reporting
- Office administration
- Sales expertise
- Teamwork and collaboration
- Store maintenance
LANGUAGES
Farsi - Native
English - Fluent
Timeline
Retail Sales Associate
Nordstrom Rack
10.2025 - Current
Relocation/Transition and Family Relocation
,
01.2023 - 2025
Sales Executive
ITSEC
01.2022 - 01.2023
Sales Expert
Yousif Khoori Building Materials
01.2020 - 01.2022
Receptionist
Farmers Insurance
01.2017 - 01.2020
Bachelor of Science (B.S.) - Art
Azad University