Hi, I’m
Mercedes Acosta Guzman
Nyack,New York
Summary
Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
years of professional experience
Work History
Holderness & Bourne LLC
Embroidery Machine Operator
01.2021 - Current
Job overview
- operated a computerized embroidery machine to complete work to order specifications.
- Calibrated machine settings for stitch length, tension, and spacing to optimize efficiency.
- designed a proof sample to submit to the client for approval.
- determining the size and thread requirements to load machine bobbins.
U.S. Census Bureau
Census Enumerator
08.2020 - 10.2020
Job overview
- Interviewed residents in assigned areas to explain the purpose of the census, ask questions, and record answers.
- Visited assigned neighborhoods and knocked on doors to encourage participation in the Census.
- Maintained and submitted records of hours worked, miles driven, and expenses incurred to facilitate accurate reporting measures.
- Met with the supervisor to review procedures, report issues or concerns, and receive instructions.
- Brought relevant language skills and cultural familiarity to successfully access neighborhood residents.
Fasely Moreyra
Babysitter
03.2017 - 10.2019
Job overview
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up the playroom.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
TRIMED HealthCare, LLC.
Home Health Care Aide
06.2015 - 11.2016
Job overview
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
- Monitored progress and documented patient health status changes to keep the care team updated.
- Checked vital signs on a daily basis and contacted the supervisor regarding patient health concerns or behavioral changes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Monitored client health by performing routine pulse, temperature, and blood pressure checks.
- Interacted kindly with patients and families and displayed a positive, outgoing attitude, resulting in the establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting them to appointments, cleaning personal spaces, and purchasing supplies.
EDM Americas
Imaging Associate
01.2013 - 06.2014
Job overview
- Image scanning effectively handles and controls the release of proprietary and confidential information for general client lists (such as patients, hospitals, companies, and life insurance). Most of my duties were to scan, file, organize, and send and receive private information and images.
- Managed Print and Mail services, coordinating the printing, collating, and mailing of high-volume documents. implemented process improvements that reduced print and mail turnaround times by 90%. - Liaised with external vendors to negotiate favorable printing and postage rates, saving the company dollars annually. tracked and reported on performance metrics, ensuring service level agreements.
- Assisted in the development of client-specific mailing solutions, enhancing customer satisfaction. coordinated with cross-functional teams to integrate mailroom and print services with document management systems.
- Lead and manage the Digital Mailroom operations, handling incoming and outgoing mail and packages efficiently. oversee the implementation of document imaging technologies, Collaborate with IT teams to ensure seamless integration of document imaging systems with existing infrastructure.
- Develop and implement standard operating procedures to streamline mailroom and document imaging processes.
- Ensure compliance with data security and privacy regulations, including HIPAA and GDPR.
Crotona Job Center
Clerical Aide
01.2010 - 08.2012
Job overview
- Provided clerical support to company employees by copying, faxing, and filing documents.
- kept the reception area clean and neat to give visitors a positive first impression.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Danny Salon Unisex
Hair Salon Assistant
03.2007 - 09.2010
Job overview
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- minimize infection risks by using the required solutions and procedures to clean and sanitize tools.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Education
West Florida High School/Technical, Pensacola, FL
High School Diploma
08.2023
Skills
- Production Efficiency
- Job Specifications
- Vendor Contracts
- Equipment Safety
- Bilingual
- Work motivated
- Quick learner
- Teamwork
Languages
Spanish
Native or Bilingual
Timeline
Embroidery Machine Operator
Holderness & Bourne LLC
01.2021 - Current
Census Enumerator
U.S. Census Bureau
08.2020 - 10.2020
Babysitter
Fasely Moreyra
03.2017 - 10.2019
Home Health Care Aide
TRIMED HealthCare, LLC.
06.2015 - 11.2016
Imaging Associate
EDM Americas
01.2013 - 06.2014
Clerical Aide
Crotona Job Center
01.2010 - 08.2012
Hair Salon Assistant
Danny Salon Unisex
03.2007 - 09.2010
West Florida High School/Technical
High School Diploma
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