Mercedes Adney
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Head Resident Advisor
Liberty Military Housing
01.2023 - 04.2024
- Promoted diversity awareness through the organization of inclusive events that encouraged open dialogue on various social issues.
- Streamlined communication between administration, faculty advisors, student organizations, and residential staff through regular meetings and updates.
- Monitored budget allocation for residence hall programming activities to optimize resource utilization without compromising event quality or impact.
- Served as a liaison between residential life staff members and upper-level administrators when discussing policy changes or other matters affecting the overall living experience on housing.
- Developed and conducted training sessions for new Resident Advisors, improving overall team performance and efficiency.
- Enhanced resident satisfaction by addressing concerns and resolving conflicts in a timely manner.
- Solved grievances and complaints by collaborating with residents.
Director of Finance and Management
Self-employed
11.2020 - 02.2022
- Collaborated with executive leadership team in developing long-term financial goals, ensuring alignment with overall business objectives.
- Optimized cash flow management through diligent monitoring of receivables, payables, and investment activities.
- Developed accurate monthly forecasts using historical data trends combined with current market conditions for enhanced decision-making capabilities.
- Successfully managed multiple, concurrent projects by prioritizing tasks and allocating resources efficiently.
- Proactively monitored industry trends to identify new revenue streams or cost-saving initiatives that would benefit the company''s bottom line.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
Retail Worker
Visalia Rawhide Recreation Park
04.2015 - 09.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
Stocker/Cashier
Grocery Outlet Bargain Market
05.2016 - 07.2017
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Consistently lifted materials weighing as much as 40 pounds.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Custodian
Franks Appliance
04.2015 - 04.2016
- Maintained clean and comfortable environments in commercial buildings by vacuuming, sanitizing, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Education
High School Diploma -
Golden West High School
Visalia, CA06.2015
Skills
- Motivational Skills
- Organization
- Inventory and Stocking
- Multicultural Competence
- Delegation Abilities
- Active Listening
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
- Shipment Receiving
- Sales Promotion
- Friendly and Helpful
- Attention to Detail
- Honest and Dependable
Timeline
Head Resident Advisor
Liberty Military Housing
01.2023 - 04.2024
Director of Finance and Management
Self-employed
11.2020 - 02.2022
Stocker/Cashier
Grocery Outlet Bargain Market
05.2016 - 07.2017
Retail Worker
Visalia Rawhide Recreation Park
04.2015 - 09.2017
Custodian
Franks Appliance
04.2015 - 04.2016
High School Diploma -
Golden West High School
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