Mercedes Baggett
Summary
Compassionate social worker with over five years of experience providing therapeutic support, crisis intervention, and advocacy for diverse and underrepresented populations. Skilled in facilitating treatment planning, coordinating care, and promoting client stabilization in inpatient and community settings.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Social Worker
Houston Hospice
Houston, TX
05.2026 - Current
- Developed personalized care plans based on residents' needs and preferences.
- Facilitated individual and group therapy sessions for residents' emotional support.
- Coordinated with healthcare staff to ensure comprehensive resident care.
Social Worker
Wharton Nursing Home and Rehab
Wharton, TX
12.2025 - 05.2026
- Maintained accurate documentation of clinical activities, including progress notes, incident reports, and discharge summaries.
- Developed and maintained effective relationships with clients, families, and other professionals.
- Assisted in obtaining resources from social, health, and welfare agencies to meet needs of residents.
- Evaluated client responses to interventions and adjusted treatment accordingly.
- Conducted assessments of clients' mental health needs and developed individualized treatment plans.
- Established relationships with community organizations to create a network of support.
Inpatient Therapist
West Oaks Behavioral Health Hospital
Houston, TX
08.2025 - 12.2025
- Conducted psychosocial assessments and created individualized treatment plans addressing acute mental health needs, enhancing patient engagement in recovery.
- Conduct psychosocial assessments and develop individualized treatment plans for patients with acute mental health needs.
- Provide crisis intervention, emotional support, and psychoeducational to patients and families.
- Provide crisis intervention, emotional support, and psychoeducation to patients and families.
- Maintain documentation in accordance with hospital and state regulatory standards.
Care Coordinator
Texana Center
Rosenberg, TX
07.2022 - 08.2025
- Managed a caseload of patients, providing education on health management and available community resources.
- Collaborated with interdisciplinary teams to facilitate smooth transitions of care and reduce hospital readmission rates.
- Coordinated patient care plans for individuals with chronic illnesses and ensured timely follow-up.
- Advocated for clients' needs and connected them with additional support services.
Mental Health Therapist
Hinds Behavioral Health Center
Jackson, MS
02.2020 - 06.2022
- Provided individual and group therapy for diverse populations addressing mental health concerns.
- Developed and implemented personalized treatment plans.
- Maintained accurate, confidential client records and collaborated with multidisciplinary teams.
Children's Mental Health Therapist
Youth Villages
Jackson, MS
02.2019 - 02.2020
- Provided therapeutic interventions for children with behavioral and emotional challenges.
- Collaborated with parents, educators, and community partners to support children's mental health.
- Conducted ongoing assessments and crisis interventions as needed.
Family Protection Specialist
Child Protection Services
Rankin County, MS
12.2015 - 01.2019
- Conducted family assessments and ensured safety and stability for at-risk children.
- Provided crisis intervention, advocacy, and coordination with law enforcement and community resources.
Education
Master of Social Work (MSW) -
Jackson State University
Bachelor of Social Work (BSW) -
Jackson State University
Skills
- Empathy
- Active Listening
- Crisis Intervention
- Communication
- Treatment Planning
- Case Management
- Team Collaboration
- Cultural Competence
- Clinical documentation
Certification
Licensed Master Social Worker (LMSW), Texas License #115483
Timeline
Social Worker
Houston Hospice
05.2026 - Current
Social Worker
Wharton Nursing Home and Rehab
12.2025 - 05.2026
Inpatient Therapist
West Oaks Behavioral Health Hospital
08.2025 - 12.2025
Care Coordinator
Texana Center
07.2022 - 08.2025
Mental Health Therapist
Hinds Behavioral Health Center
02.2020 - 06.2022
Children's Mental Health Therapist
Youth Villages
02.2019 - 02.2020
Family Protection Specialist
Child Protection Services
12.2015 - 01.2019
Master of Social Work (MSW) -
Jackson State University
Bachelor of Social Work (BSW) -
Jackson State University