Mercedes Barajas
Reno,NV
Summary
Aspiring marketing professional with a background in freelance work, seeking to leverage hands-on experience in [mention specific areas like social media management, content creation, etc.] to contribute effectively in a marketing role. Proven ability to [mention skills or accomplishments relevant to marketing, such as campaign management, market research, etc.]. Eager to apply creativity, analytical skills, and a passion for [mention relevant industry or sector] to achieve company goals."
Overview
10
10
years of professional experience
Work History
Utility Program Specialist (Lead)
SitelogIQ
Ontario, CA / Remote
09.2021 - 06.2024
- Managed the rebate department (specializing in commercial energy savings/Utility Programs) and lead a team of Rebate Processing Specialists, ensuring efficient operations.
- Oversaw: estimating, application submissions, approval, scheduling, project tracking and closeouts of rebate applications to ensure prompt receivable of funds.
- Managed workload, productivity, and communications to guarantee accurate and efficient processing in compliance with policies across all national programs.
- Designed engaging marketing material to inform sales representatives and customers of their eligibility for current energy-saving incentives and bonuses.
- Utilized program data and reporting analysis to identify trends, risks of fraud/errors, and areas for optimized processing.
- Facilitated effective collaboration across cross-functional teams encompassing auditing, sales, project management, proposals, and accounting.
Server
Olive Garden
Ontario, CA
04.2019 - 03.2020
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
Administrative Assistant
American Lighting and Signalization
San Diego, CA
08.2014 - 01.2018
- Assisted President and VP with creating proposals and submitting Incentive/rebate applications to Utility companies.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Led the production of marketing materials for the sales team.
- Contributed to the development and maintenance of the company's website, social media platforms and third-party channels.
Education
Bachelor of Science - Marketing
Granite State College
Concord, NH06-2022
Skills
- Knowledge in Microsoft Office Suite and Adobe Photoshop
- Knowledge in managing customer relationships using CRM software such as Salesforce and HubSpot
- Copywriting Skills: Able to adapt writing style to suit different brands, audiences, and industries
- Proficient in optimizing website content using SEO tools such as Google Analytics
- Critical thinking and problem-solving skills
- Outside-of-the-box thinker
- detail-oriented
- Budget management
- Strong interpersonal communication skills, fostering positive relationships with clients, colleagues, and stakeholders
- Digital photography
- Coordinating multi-channel advertising campaigns
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Utility Program Specialist (Lead)
SitelogIQ
09.2021 - 06.2024
Server
Olive Garden
04.2019 - 03.2020
Administrative Assistant
American Lighting and Signalization
08.2014 - 01.2018
Bachelor of Science - Marketing
Granite State College
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