Mercedes Barker
Roy,UT
Summary
Achieved high client satisfaction through exceptional service as a maid. Earned numerous positive reviews, reflecting commitment to quality and attention to detail. Enhanced the overall client experience and won a nomination from employer.
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Maid
Maid Pro Services
2024 - Current
- Supervised cleaning teams to ensure adherence to quality standards and client specifications.
- Trained new staff on best practices for efficient cleaning techniques and safety protocols.
- Developed and implemented streamlined cleaning processes to enhance operational efficiency.
- Conducted regular inspections of cleaned areas to maintain high levels of client satisfaction.
- Mentored junior staff in effective use of cleaning tools and equipment for optimal results.
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Engaged positively with residents while cleaning apartments and common areas.
- Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
- Supported a welcoming atmosphere within clients'' homes by respecting their privacy while performing necessary duties thoroughly yet discreetly.
- Streamlined processes for more efficient task completion through strategic planning and organization techniques.
- Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
- Increased client retention rates by building strong relationships based on trust, reliability, and effective communication.
- Trained new staff members on company policies, procedures, and best practices to ensure consistent service delivery.
- Polished fixtures to achieve professional shine and appearance.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Enhanced customer satisfaction by providing personalized services based on individual client preferences.
- Worked closely with clients during move-in/move-out processes, ensuring a seamless transition while maintaining cleanliness standards.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Washed and put away kitchen dishes, utensils and glassware.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Tattoo Artist
Six feet below
2023 - 2024
- Designed custom tattoo artwork based on client consultations and preferences.
- Executed intricate tattoo designs with precision and attention to detail.
- Maintained cleanliness and sterilization of tools and workspaces to ensure safety standards.
- Collaborated with clients to refine concepts, ensuring satisfaction throughout the process.
- Mentored junior artists in techniques, safety practices, and customer service skills.
- Implemented new design techniques to enhance overall artistic quality and client experience.
- Developed strong client relationships leading to repeat business and referrals.
- Contributed to studio marketing efforts through social media engagement showcasing artwork portfolios.
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Increased studio''s clientele base through consistent high-quality work and outstanding customer service.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Accepted and processed customer payments.
- Kept areas neat and clean and equipment sanitized.
- Streamlined appointment scheduling for improved efficiency, ensuring timely completion of tattoo projects.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
- Grew client base by marketing services.
- Maintained schedule and kept appointment times.
- Ensured compliance with state regulations regarding licensing, permitting, sanitation guidelines throughout all aspects of the business operation.
- Adapted personal artistic style based on feedback from clients or peers to continue growing as an artist within the industry.
- Continuously improved artistic skills through ongoing education and participation in industry workshops or conferences.
- Enhanced client satisfaction by providing exceptional custom tattoo designs tailored to individual preferences.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
- Managed inventory of supplies needed for daily operations while maintaining cost-effective spending habits.
- Collaborated closely with clients during design revisions to ensure their vision was accurately captured before beginning the tattoo process.
Tattoo Apprentice
Blood and Ink
01.2021 - 12.2022
Shift Leader
McDonald's
02.2019 - 01.2021
- 3 months of training to become a manager.
- Supervised daily operations to ensure high-quality service and adherence to operational standards.
- Trained and mentored team members on best practices for customer service and food safety.
- Managed inventory levels, ensuring stock availability and minimizing waste through efficient ordering processes.
- Implemented new procedures to streamline workflows and improve overall efficiency in food preparation.
- Resolved customer complaints promptly, maintaining positive relationships and enhancing customer satisfaction.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Subway Sandwich Artist/Cashier
Subway
02.2017 - 09.2017
- I prepped all breads, meats and vegetables. Greeted customers with a smile
- Crafted customized sandwiches following customer specifications and dietary preferences.
- Maintained cleanliness and organization of food preparation areas to ensure compliance with health standards.
- Monitored inventory levels and communicated supply needs to management for timely restocking.
- Streamlined order processes to enhance efficiency during peak hours while maintaining quality service.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and fostering repeat business.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Customized orders to accommodate special requests, enhancing customer loyalty.
- Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
Pizza Maker
Little Caesars
06.2016 - 01.2017
- Prepared pizza dough and toppings following standardized recipes for consistent quality.
- Operated kitchen equipment, ensuring proper use and maintenance for safety compliance.
- Managed inventory levels, conducting regular stock checks to minimize waste and ensure availability.
- Oversaw daily kitchen operations, coordinating tasks to meet peak service demands seamlessly.
- Implemented process improvements that reduced order turnaround times and increased customer satisfaction.
- Collaborated with management to refine menu offerings based on customer feedback and trends.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
- Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
- Ensured adherence to safety procedures and protocols while working in a fast-paced kitchen environment.
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
- Managed inventory effectively, reducing food waste and controlling costs for the business.
- Implemented creative problem-solving techniques when faced with equipment malfunctions or unexpected challenges during busy shifts.
- Streamlined pizza-making process, reducing wait times for customers.
- Implemented system for tracking ingredient usage to minimize waste.
Tattoo Apprentice
Sacred Seas
08.2015 - 11.2015
Fryer Cook
McDonald's
03.2015 - 08.2015
- Stocked fry station and meats. Check temperature of oil. Filter fry machines and clean them.
Education
High school diploma - undefined
Two Rivers High School
Ogden, UT03.2017
Skills
- Hospitality
- Food preparation
- Restaurant management
- Sanitation
- Residential cleaning
- Cooking
- Heavy lifting
- Cleaning
- Manual handling
- Food service
- Stocking
- Computer skills
- Host/hostess experiences
- Driving
- Cooperative team player
- Punctual
- Industrial cleaning
- Manual transmission
- Janitorial experience
- Time management
- Leadership
- Self motivated
- Housekeeping management
- Shift management
- Communication skills
- Floor care
- Food safety management
- Cash register
- Productivity software
- Commercial cleaning
- Food safety
- Customer service
- Custodial experience
- Dependable
- Kitchen experience
- English
- Tattooing
- POS systems
- Detailing
- Laundry
- Attention to detail
- Housekeeping
- Health and safety compliance
- Mopping and sweeping
- Deep cleaning expertise
- First aid training
- Bloodborne pathogens
- Errand running
- Multitasking and prioritizing
- Team support and collaboration
- Professional and courteous
- Staff training
Certification
- Food Handler - May 2022
- Bloodborne Pathogens - January 2021 to January 2022
- Driver's License
- First Aid Certification
- Hazardous Waste Operations & Emergency Response Training
- CPR
Languages
English
Timeline
Tattoo Apprentice
Blood and Ink
01.2021 - 12.2022
Shift Leader
McDonald's
02.2019 - 01.2021
Subway Sandwich Artist/Cashier
Subway
02.2017 - 09.2017
Pizza Maker
Little Caesars
06.2016 - 01.2017
Tattoo Apprentice
Sacred Seas
08.2015 - 11.2015
Fryer Cook
McDonald's
03.2015 - 08.2015
High school diploma - undefined
Two Rivers High School
Maid
Maid Pro Services
2024 - Current
Tattoo Artist
Six feet below
2023 - 2024