Mercedes Bernard

Accomplished Medical Assistant at St. Bernard Hospital, proficient in patient scheduling, phlebotomy, vital signs monitoring, and maintaining sterile examination areas.

• Successfully managed patient appointment scheduling, resulting in 20% increase in clinic operational efficiency.
• Demonstrated expert-level proficiency in venipuncture techniques, with 98% accuracy rate, and systematic management of electronic health records using Meditech.
• Upheld stringent aseptic standards in examination environments, resulting in 0% patient safety incident rate and maintaining clinical integrity.

Experienced Medical Assistant at Aunt Martha’s, recognized for exceptional healthcare services, adept in appointment scheduling, phlebotomy, vital signs assessment, and maintaining sterile examination environments.

• Proficiently coordinated patient appointment scheduling, reducing wait times by 60% and enhancing operational efficiency.
• Exhibited mastery in venipuncture techniques with 99% success rate and meticulous management of electronic health records using Meditech.
• Maintained unwavering standards of asepsis in examination areas, resulting in 0% infection rate, mitigating risks, and ensuring clinical purity.

Wound Care Tech/Certified Nurse Assistant/Restorative Aide at Estates of Hyde Park, dedicated to patient grooming, room preparation, meal and medication assistance, vital signs monitoring, and comprehensive patient care.

• Provided compassionate grooming and bathing assistance to residents with limited mobility, leading to 25% improvement in personal hygiene and overall well-being.
• Meticulously prepared patient rooms, ensuring 100% satisfaction with essential amenities for comfortable stay.
• Expertly oversaw patient nourishment and medication administration, resulting in 98% accurate dosages and therapeutic effectiveness.