Overview
Work History
Education
Skills
Timeline
Generic

Mercedes Cuadros

Coral Springs,FL

Overview

4
4
years of professional experience

Work History

Receptionist Manager

AEM Autoworks Inc
Deerfield Beach, FL
12.2024 - Current
  • Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Monitored the front desk area to ensure it was kept clean and organized at all times.
  • Answered phone calls promptly while routing them appropriately within the organization's structure.
  • Greeted and directed all visitors, clients, and customers in a professional manner.
  • Managed busy calendar for executive team, planning and preparing meetings a
  • Monitored office supplies to replenish needed inventory before depletion.

Home Health Aide

Ruth Cintron
Brooklyn, NY
12.2023 - 12.2024
  • Prepared meals and snacks according to prescribed diets.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Provided companionship and monitored health condition of clients.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Transported clients to doctor appointments and social events.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.

Store Team Member

Oreilly Auto Pats
Margate, FL
06.2023 - 12.2023
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Organized and maintained store displays.
  • Participated in weekly team meetings to discuss strategies for improving customer service.
  • Ensured compliance with safety regulations while handling merchandise.
  • Greeted customers and provided excellent customer service.
  • Adhered to all company policies regarding customer service standards.
  • Computed purchases and received and processed cash or credit payment.
  • Provided product knowledge to customers and answered inquiries.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Processed returns and exchanges according to company policy.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Completed day-to-day duties accurately and efficiently.

Receptionist

A1 Autoworks Inc
Margate, FL
07.2021 - 10.2023
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Completed day-to-day duties accurately and efficiently.
  • Managed household errands and other essential duties.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Identified needs of customers promptly and efficiently.
  • Updated and maintained databases with current information.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Scheduled appointments for clients, customers, and other visitors.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Processed payments and updated accounts to reflect balance changes.

Education

High School Diploma -

Dave Thomas High School
Margate, FL
06-2018

Skills

  • Customer service focus
  • Greeting and seating clients
  • Strong leadership
  • Effective communication
  • Workflow planning
  • Vendor management
  • Vendor relationships
  • Records and database management
  • Inventory and supply oversight
  • Inventory control
  • Customer service
  • Organizational skills

Timeline

Receptionist Manager

AEM Autoworks Inc
12.2024 - Current

Home Health Aide

Ruth Cintron
12.2023 - 12.2024

Store Team Member

Oreilly Auto Pats
06.2023 - 12.2023

Receptionist

A1 Autoworks Inc
07.2021 - 10.2023

High School Diploma -

Dave Thomas High School

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Mercedes Cuadros