Summary
Overview
Work History
Education
Skills
Certification
Education - Highschool
References
Languages
Timeline
Generic

Mercedes Dalton

Fort Smith,AR

Summary

I am very hard working. I love to know when a job is well done by myself and fellow co-workers. The more expertise a job is done the more i thrive and have drive to continue what needs to be done! I am very consistent, flexible, reliable, fast pace worker, well listener, and I am always ready and willing to learn from others!

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front desk receptionist

Mercy Orthopedic Hospital
  • Answered phone calls, scheduled surgery/physical therapy appointments, faxed papers, organized paper work, and took payments.

Pharmacy Technician

Walgreens Pharmacy
  • I answer all phone calls, I deal with insurances, I give customer assistance, I work the drive through, I fill prescriptions, type up prescriptions, and any other task assigned I finish the job
  • I mainly open from 8AM-4PM or 9AM-6PM which at those hours I have the most responsible duties.

Front desk

Ennen Eye Center
01.2017
  • I answer phone calls, schedule appointments, file charts, pull charts, collect insurance, bill insurance, collect payments, organize all charts, and any other task assigned I get done

Cashier

Sam’s Club
04.2012 - 04.2014
  • I worked at Sam’s Club as a cashier, but i also volunteered to work at Tire and Battery(cars and computers), Center Section(clothing), and greeting people as they walk through the doors
  • I asked to work at different areas in Sam’s where they needed someone to work because they were either short on staff or because i asked for more hours to work
  • I also was a top membership seller, i advertised memberships and sold the most
  • I had my picture taken and it was hung up in Sam’s so i could be recognized
  • After selling so many upgrade memberships i had the privilege to travel with Sherrel Parker who was the head of membership seller
  • We traveled to different cities selling and advertising Sam’s Club and it’s sales
  • I was very quick at what i did, so customers knew to come to my line because i got them in and out and knowing Sam’s Club it was always a busy workplace! I am very organized have to have everything neat at my work area and I had to make sure every customer was satisfied ad well taken care of.

House Keeping

Mercy Hospital
08.2013 - 02.2014
  • I did house keeping for the entire Mercy Hospital, but mainly for Labor&Delivery
  • There were only a few that got to choose where they would like to work depending on their hard work, and I got to choose L&D my favorite
  • I worked second shift which started at 10AM to 7PM
  • I also volunteered to work mornings for the first shift crew when they were low on workers at times
  • The morning shift was Patient Rooms a little different from second shift housekeeping which is what I did
  • First shift was mainly focusing on the patient and their needs before focusing on their room needs
  • Second shift I worked alone, First shift i worked around visitors
  • There were numerous times where i was finished cleaning a room and i would call my supervisors and asked them if any of my co-workers were still working and if i could go help them finish if they wanted me to, especially when it was towards the end of our night
  • I also have received a thank you letter from a Patient when i was working first shift, the patient and his family in hospice thanked me for the rose and $20 i gave the elderly to get something to eat because they hadn’t left the room and my heart sank after hearing their story.

Model/Cashier

Abercrombie&Fitch
03.2013 - 08.2013
  • I worked as a model standing in the front of the entrance greeting people and acknowledging them as they leave
  • I also make sure if there aren’t people stealing from us at the time
  • I have caught two males stealing and stopped them and I felt great, because where ever i work at the time I grow to make the workplace better and become part of the family

Waitress

Waffle House
03.2012 - 04.2012
  • Waffle House was my first job I’ve ever had, and I believe i handled it well
  • I would show up early and I also mopped the floors and cleaned the bathroom if needed.

Education

High School Diploma -

Mansfield High School
05.2012

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Telephone Etiquette
  • Team Collaboration
  • Attention to Detail
  • Appointment Scheduling
  • Verbal and written communication
  • Office Organization
  • Scheduling appointments
  • Work Prioritization

Certification

12/31/18

Education - Highschool

Mansfield High School, Graduate 2012, (479)928-1105

References

  • Ivy Vannavong, (479)755-1576
  • Kelly Souriyadeth, (479)462-5570
  • Haley Bowden, (479)218-9148
  • Rudy Triska, (559)307-4438

Languages

Laos
Full Professional

Timeline

Front desk

Ennen Eye Center
01.2017

House Keeping

Mercy Hospital
08.2013 - 02.2014

Model/Cashier

Abercrombie&Fitch
03.2013 - 08.2013

Cashier

Sam’s Club
04.2012 - 04.2014

Waitress

Waffle House
03.2012 - 04.2012

Front desk receptionist

Mercy Orthopedic Hospital

Pharmacy Technician

Walgreens Pharmacy

High School Diploma -

Mansfield High School

Similar Profiles

CREATE PROFILE
Mercedes Dalton