Mercedes Galarza
Edinburg,TX
Summary
Focused professional with strong background completing various administrative support, general human recourse duties, employee relations and payroll processing. Offers good organizational and communication skills.
Overview
11
11
years of professional experience
Work History
HR Assistant
DHR Health
08.2021 - 01.2023
- Responded to inquires by answering telephone calls, in-person questions and emails.
- Responsible for onboarding of staff and contract personnel.
- Resolve first-level employee complaints, referring difficult or very complex complaints to the Human Resource Director.
- Research and resolve all discrepancies associated with all processing efforts (new hires, transfers, contract personnel).
- Responsible to verify licensure, certification, registration and background checks before the employee is cleared to work.
- Act as liaison with various levels of employees and foster effective relationships with management.
- Responsible for requesting and delivering ID badges as necessary.
- Responsible for entering required information into The Department of Homeland Security E-Verify.
- Responsible for maintaining and purging all I-9 Forms.
- Responsible for entering required information into the Office of the Attorney General website.
- Responsible for filling out and sending verifications of employment and maintained confidentiality of sensitive personal information.
- Assist with other duties as assigned.
HR Clerk
Express Employment Professionals
04.2021 - 05.2021
- Answered telephone calls and transfer accordingly.
- Contact online applicants and scheduled their interview.
- Make copies of original credentials, licensure and certifications.
- Verify previous employment.
- Assist with daily projects as needed.
On Site Recruiting Specialist
Express Employment Professionals
07.2020 - 03.2021
- Oversee warehouse personnel and procedures.
- Responsible with day-to-day department operations with effective work flow coordination.
- Responsible to hire, terminate and counsel employees.
- Responsible for reviewing all departments weekly timecards and adjusted them accordingly. Once approved by department manager I would proceed for payroll processing.
- Point of contact for Express employee related comments, concern, suggestions and operational coverage (vacation, sick and call-ins.)
- Point of contact for new assignments and for any Expeditors Supervisor, Manager and Director.
On Site Operations Assistant
Select Staff
08.2018 - 03.2019
- Schedule appointment for new hires, conduct interviews for potential candidates and process new hire applications including criminal background checks and in house drug screening.
- Organize new hire orientation including facility tour with Safety Manager and Security Personnel.
- Responsible for verifying personal credentials utilizing E-Verify.
- Responsible for maintaining and purging all I-9 Forms.
- Assisted On Site Manager with planning of routine operations, employee counseling, terminations, TWC hearings and special projects.
- Managed day-to-day department operations with effective workflow coordination.
- Responsible for weekly timesheets to be verified and approved by Warehouse Manager for payroll processing.
- Resolve employee complaints, if situation escalated this would be directed to On Site Manager and HR Director.
- Attended meetings with HR Director as required to discuss employee retention, terminations and employee complaints.
On Site Operations Assistant
Select Staff
05.2015 - 08.2018
- Schedule appointments for new hires, conduct interviews for potential candidates and process new hire applications including criminal background check and in house drug screening.
- Organize new hire orientation including facility tour with Safety Manager and Security Personnel.
- Responsible for verifying personal credentials utilizing E-Verify.
- Responsible for maintaining and purging all I-9 Forms.
- Assisted On Site Manager with planning of routine operations, employee counseling, terminations, TWC hearings and special projects.
- Assist with day-to-day department operations with effective work flow coordination.
- Resolve employee complaints if, situation escalated this would be directed to On Site Manager and HR Director.
On Site Branch Assistant
Select Staff
05.2014 - 05.2015
- Answered multi -line phone system, route calls, deliver messages to staff and assist guests with any question.
- Assist applicants with employment application.
- Responsible to verify Criminal Background Checks.
- Create electronic personnel file for all new hires.
- Responsible to verify personal credentials utilizing E-Verify.
- Responsible for maintaining and purging all I-9 Forms.
- Assist in preparation of hiring events.
- Order office supplies.
In House Branch Assistant
Select Staff
08.2012 - 05.2014
- Answered multi-line phone system, route calls, deliver messages to staff and assist guests with any questions.
- Schedule appointments for new hires.
- Verify Criminal Background Checks.
- Create electronic personnel file for all new hires.
- Responsible for verifying all new hire personal credentials utilizing E-Verify.
- Responsible for maintaining and purging all I-9 forms.
- Responsible for verifying weekly timesheets for payroll processing and issue pay advance when necessary.
- File employee applications using the established filing system.
- Order office supplies.
Office Administrator
Crescent Fruit And Vegetable
05.2012 - 06.2012
- Answered multi-line phone system, routing calls, delivering messages to staff, sort and distribute daily mail.
- Generate manual files for bill of lading received to ensure carrier payment.
- In completion of the bill of lading these would be filed using the established filing system.
Education
High School Diploma -
PSJA North High School
Pharr, Tx05.1993
Skills
- Read and write both English and Spanish
- Clerical Support
- Employee Recruitment
- Employee Relations
- Document Employee Information
- Job applicant interviews
- New Employee Onboarding
- Enforce Personnel Policies
- HR Policies
Timeline
HR Assistant
DHR Health
08.2021 - 01.2023
HR Clerk
Express Employment Professionals
04.2021 - 05.2021
On Site Recruiting Specialist
Express Employment Professionals
07.2020 - 03.2021
On Site Operations Assistant
Select Staff
08.2018 - 03.2019
On Site Operations Assistant
Select Staff
05.2015 - 08.2018
On Site Branch Assistant
Select Staff
05.2014 - 05.2015
In House Branch Assistant
Select Staff
08.2012 - 05.2014
Office Administrator
Crescent Fruit And Vegetable
05.2012 - 06.2012
High School Diploma -
PSJA North High School