Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Conducted inventories on a regular basis to track stock levels.
Demonstrated product features and benefits for customers' needs.
Handled customer complaints in a professional manner.
Upsold additional items based on customer interests and needs.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Collected payments and provided accurate change.
Developed trusting relationships with customers by making personal connections.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Bagged or packaged purchases and wrapped gifts.
Maintained records related to sales for store management.
Teacher's Assistant
Davis High School
Yakima, WA
01.2011 - 06.2014
Supervised students in the classroom, cafeteria, hallways and playgrounds.
Provided one-on-one support for special needs students.
Facilitated small group instruction sessions on various topics.
Instructed students individually or in groups to reinforce learning concepts.
Encouraged students to take an active role in their own learning process.
Adapted teaching methods and instructional materials to meet the varying needs of individual students.
Collaborated with other faculty members to plan lessons that promote critical thinking skills.
Implemented strategies designed to help struggling learners understand difficult concepts.
Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Helped students master learning concepts through one-on-one and small group tutoring.
Helped students master assignments and reinforced learning concepts presented by teachers.
Worked one-on-one with special needs students to help navigate through school challenges.
Supported classroom teacher in managing a diverse classroom of students.
Provided one-on-one support to students requiring additional assistance.
House Cleaner
Private Client
Kennewick, WA
04.2009 - 11.2011
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Changed bed linens and towels, tidied up rooms.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Emptied wastebaskets and replaced liners.
Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
Transported trash bags to designated outdoor receptacles for disposal.
Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Cleaned homes following specific and detailed protocols and requests.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Education
High School Diploma -
Kennewick High School
Kennewick, WA
06-1997
Skills
Energetic self-starter
Meeting deadlines
Flexible Schedule
Positive and professional
Multi-tasking strength
Reliable and punctual
Problem-Solving
My Disability is My Ability
I have learned to adapt to the Hearing world by keeping an open mind and heart. I see things others may have missed. And try and help others to be comfortable with my deafness