Mercedes Gray
Bonners Ferry,ID
Summary
I am eager to begin a new chapter in my career, and the dental industry has always been an area of great interest to me. While I am ready to transition into a new field, my professional background has provided me with extensive experience that will translate well to this role. With over twenty years in the hospitality industry, including positions in waiting tables, bartending, and management, I have developed advanced knowledge and expertise in customer service. I am a highly motivated, quick learner and am eager to dedicate myself to acquiring new skills and knowledge required for dental assisting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Tipplegate Operator
Alta Forest Products LLC
07.2024 - Current
- Fast paced.
- Swing shift, 4pm-230am
- Problem solving skills.
- High stress, heavy lifting.
- Operating the gate, in essence controls where the wood goes in the mill so the rest of the mill can do their job efficiently
- Attention to detail, ensuring good quality in fencing boards are being used and disbursed properly.
General Laborer
Trees R Us
04.2024 - 08.2024
- Tree pruning
- Replanting and tree removal
- Maintaining a clean work area
- Physical labor
- Following safety protocols
- Working in extreme weather conditions
OGP
Walmart
08.2022 - 11.2022
- Digital personal shopper
- Fast and effective shopping for people that can’t or don’t have time to shop for themselves.
- Decision making skills, having to choose proper alternatives for customers if desired merchandise is unavailable.
- Customer service, not only are we shopping for the specific customer, but we are also multitasking and helping any other customer that comes in our path.
- Heavy lifting, and being in good shape.
OGP
Walmart
09.2021 - 07.2022
- Digital personal shopper
- Fast and effective shopping for people that can’t or don’t have time to shop for themselves.
- Decision making skills, having to choose proper alternatives for customers if desired merchandise is unavailable.
- Customer service, not only are we shopping for the specific customer but we are also multitasking and helping any other customer that comes in our path.
- Heavy lifting, and being in good shape.
Cashier/Deli/ Rosie
Super 1 Foods
03.2021 - 09.2021
- I started out as a cashier and cross trained in the Rosie position (shop for people that can’t or don’t want to shop) and I also finished my time there in the deli as the opener. I am well versed in all 3 positions and learn quick and have excellent customer service skills.
General Manager
Tocko
02.2020 - 02.2021
- Making sure my staff is set up for success.
- In charge of setting the till and making sure it is balanced when staff is done with shifts.
- Writing the schedules.
- Ensure food is being served in a timely manner and guests are happy with our service and food.
- Providing training and anything else my staff asks of me.
- Payroll.
- Inventory and ordering.
- (owned by same owner as The Griffin, was promoted to this job)
Manager/Bartender/Server
The Griffin
07.2017 - 03.2020
- (TOCKO and The Griffin Tavern owned by same person)
Spray Tan Technician
Sinless Sun
09.2015 - 10.2019
- Greet guests, perform a color analysis to correctly achieve right color tone they desire.
- Excellent sanitation between guest, multitasking between multiple guests especially when alone and you have multiple books at the same time.
- Inventory and stocking and keep the store in a mannerly order.
- The biggest and best part of the job was making guest feel as comfortable as they can when in a very vulnerable state and making them feel good about themselves.
Education
High School Diploma -
High School Diploma -
Burnsville High School
Burnsville, MN06-2008
Skills
- Interpersonal and written communication
- Postoperative care
- Room set up and preparation
- Effective communication
- Patient preparation and assistance
- Patient scheduling
Certification
- OSHA Certification 2026-01-13
- CPR Certification 2026-02-20
- NIC Dental Assistant Certification (pending), AMT -RDA or DANB NELDA exam (pending)
Timeline
Tipplegate Operator
Alta Forest Products LLC
07.2024 - Current
General Laborer
Trees R Us
04.2024 - 08.2024
OGP
Walmart
08.2022 - 11.2022
OGP
Walmart
09.2021 - 07.2022
Cashier/Deli/ Rosie
Super 1 Foods
03.2021 - 09.2021
General Manager
Tocko
02.2020 - 02.2021
Manager/Bartender/Server
The Griffin
07.2017 - 03.2020
Spray Tan Technician
Sinless Sun
09.2015 - 10.2019
High School Diploma -
High School Diploma -
Burnsville High School