MERCEDES A. HAMMETT
Naugatuck,CT
Summary
Experienced library professional with comprehensive knowledge of cataloging, archival methods, and digital resources management. Strong focus on information organization, digital cataloging, and community engagement. Proven ability to collaborate effectively within teams and adapt to changing needs while achieving targeted outcomes. Expertise in managing collections, conducting research, and providing exceptional user services. Reliable, flexible, and ready to make a significant impact.
Overview
11
11
years of professional experience
Work History
Office Clerk
Judicial Branch State of Connecticut
01.2022 - Current
- Produces typewritten and word-processed material such as court reports, correspondence, financial and statistical statements and other documents; operates and receives training in operating data entry equipment; processes forms and documents such as purchasing, billing and agency forms; may receive, record and disburse money; maintain records and summaries; provides information regarding agency procedures;
- make records of assignments and dispositions of court cases during court proceedings; maintains and batches files, forms and documents; may prepare documents for data entry including reviewing such documents for apparent errors
- Cataloging, online, ordering and organizing old files, general public service
- Organized returned books, files and materials and assisted with shelving.
Social Worker
Department of Children and Families
01.2021 - 01.2022
- Delivering social casework and crisis intervention services to a caseload of individuals and families
- Provides protective and supportive services to abused, neglected and or exploited clients
- Conducting home visits to vulnerable individuals to evaluate client functioning, monitoring risks
- Completing required case documentation and correspondence within mandated timeframes, writing petitions and other legal documents and testifying at court
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Social Worker
Riverside Health and Rehabilitation
01.2020 - 01.2021
- Plans, develops, organize, implement, evaluate and direct social service programs
- Participate in discharge planning, development and implementation of social care plans and resident assessments
- Develop and review care plans for each resident that identifies the problems/needs of resident
- Community planning related to the interest of the facility and the services and needs of the resident and family
- Assumes a caseload as assigned by the Director of Social Services
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Supported clients and families with empathy and compassion during difficult times.
Residential Case Manager
01.2014 - 01.2020
- Assisted residents in setting achievable goals, providing ongoing guidance and support throughout their progress.
- Maintained accurate documentation of client interactions, ensuring compliance with regulatory requirements.
- Payroll, schedules, and onboarding new staff, on site skill trainings and weekly meetings
- Maintaining contact with the community, residents and families
- Advocated for client needs within the agency and broader community, securing necessary resources and accommodations.
- Evaluated program effectiveness regularly, identifying areas for improvement and adjusting strategies accordingly.
Education
MASTER OF LIBRARY AND INFORMATION SCIENCE -
SOUTHERN CONNECTICUT STATE UNIVERSITY
05-2025
MASTERS OF SOCIAL WORK -
SACRED HEART UNIVERSITY
01.2021
HUMAN SERVICES -
UNIVERSITY OF BRIDGEPORT
01.2019
Skills
- Research assistance
- Collection management
- Cataloging and shelving
- Information retrieval
- Maintaining records
- Filing systems
- Organization
- Literacy in finding information
- Evaluating information
- Referencing information
- Data collection
- Reader's advisory
Awards
- Presidents List
- Dean's List
Timeline
Office Clerk
Judicial Branch State of Connecticut
01.2022 - Current
Social Worker
Department of Children and Families
01.2021 - 01.2022
Social Worker
Riverside Health and Rehabilitation
01.2020 - 01.2021
Residential Case Manager
01.2014 - 01.2020
MASTERS OF SOCIAL WORK -
SACRED HEART UNIVERSITY
HUMAN SERVICES -
UNIVERSITY OF BRIDGEPORT
MASTER OF LIBRARY AND INFORMATION SCIENCE -
SOUTHERN CONNECTICUT STATE UNIVERSITY
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