Mercedes Kaufman
Los Angeles,CA
Summary
Experienced professional with a successful track record in data entry, executive support, and operations management. Results-oriented individual with 8 years of industry experience, eager to contribute to team efficiency and productivity. Proven knowledge and expertise as a valuable asset for achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Barista I
SpaceX
01.2023 - Current
- Craft high quality beverages to meet customer preferences and enhance satisfaction
- Resolved customer complaints regarding beverage quality.
- Implement best practices for cleanliness and organization in workstation
- Collaborate with team members to maintain a productive working environment
- Trained new baristas on espresso and operational procedures
- Managed inventory counts to ensure adequate supply and minimize shortages.
- Improved inventory accuracy by managing par levels and usage trends
- Organized storage areas to improve accessibility
Administrative Assistant/Receptionist
CBRE
07.2021 - 01.2023
- Scheduled appointments, meetings and events for management staff.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed inventory to ensure all supplies were in stock and within budget.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Coordinated scheduling and complex calendar management for supervisors
Administrative Assistant
Snapchat Inc.
05.2018 - 05.2021
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Delivered exceptional customer service through direct communication with clients and team members.
- Managed incoming and outgoing mail, filing and meeting coordination.
Office Assistant
Bon Appetit Management
08.2017 - 05.2018
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Maintained business records by updating customer information.
- Assisted with event planning through meeting room preparation, catering arrangements and invitation distribution.
Education
Associate of Arts - Business Administration
Santa Monica College
Santa Monica, CASkills
- 50 WPM
- Microsoft Office
- Google Suite
- Strong Organizational Skills
- Task Prioritization
- Time management
- Computer proficiency
- Strong problem solver
- Event coordination
- Sorting inventory
- Inventory monitoring and management
- Scheduling and calendar management
Timeline
Barista I
SpaceX
01.2023 - Current
Administrative Assistant/Receptionist
CBRE
07.2021 - 01.2023
Administrative Assistant
Snapchat Inc.
05.2018 - 05.2021
Office Assistant
Bon Appetit Management
08.2017 - 05.2018
Associate of Arts - Business Administration
Santa Monica College