Mercedes Lewis
Oronogo,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Saver's Furniture
04.2008 - 07.2010
- Coordinated office inventory by restocking supplies and placing purchase orders.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered telephone inquiries from clients, vendors and the public.
- Prepared packages for shipment, pickup or courier delivery to customers.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Managed office supplies, vendors, organization and upkeep.
- Answered and managed incoming and outgoing calls while recording accurate messages.
Direct Care Staff ( Autism Spectrum Clients)
Alternative Opportunities Inc
04.2011 - 03.2015
- Maintained accurate records of patient care, condition, progress and concerns.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Cooked appetizing and satisfying meals and snacks.
- Scheduled and accompanied clients to medical appointments.
- Maintained a clean, healthy and safe environment.
- Obtained household supplies and ran daily errands.
- Reported any unusual circumstances in the patients’ condition or environment.
- Helped residents programming goals and increase their independence.
- Monitored expiration of medical supplies and medications.
Administrative Assistant
Eastern Shawnee Tribe of Oklahoma
01.2016 - Current
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Monitored premises security, screened visitors, updated logs and issued passes.
- Answered telephone inquiries from clients, vendors and the public.
- Managed office supplies, vendors, organization and upkeep.
- Opened and properly distributed incoming mail.
- Helped distribute employee notices and mail around the office.
- Organized all new hire, security and temporary paperwork.
- Obtained signatures for financial documents and internal and external invoices.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Master Teacher
Eastern Shawnee Tribe Of Oklahoma
02.2019 - Current
- Completed student progress reports on Yearly basis to notify students and parents of strengths and areas of improvement.
- Observed and evaluated students' performance, behavior, social development and physical health.
- Developed and implemented classroom routines to address varying student needs.
- Created and developed lesson plans according to students’ academic needs, including both group and individual work.
- Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
- Assisted students of all ability levels develop life-long learning skills and good study habits.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
- Boosted cultural awareness by incorporating children’s literature from world cultures.
- Cooperated with parents to support students' learning and healthy development in school and at home.
- Scheduled conferences with parents to discuss students’ progress and classroom behavior.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Set up lesson materials, bulletin board displays and demonstrations.
- Met with parents to resolve conflicting educational priorities and issues.
Assistant Director
Eastern Shawnee Tribe ECLC
07.2021 - 07.2022
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Managed department budget to ensure adequate resources for staff development and instructional materials.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education/Specialized Services Assistant
Eastern Shawnee Tribe Of Oklahoma
08.2023 - Current
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened tribal member relationships through consistent follow-up communication and efficient problem resolution.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Process applications quickly and efficiently
Education
Speech Language Pathology
Mssu
Joplin, MOEarly Childhood Education
Northeastern Oklahoma A&M College
Miami, OKHigh School Diploma - undefined
Webb City High School
Webb City, MO2010
Skills
- Excellent communication skills
- Professional phone etiquette
- Team building
- Flexible
- Articulate and well-spoken
- 76 WPM typing speed
- Invoice processing
- Critical thinker
Certification
- First Aid/CPR/AED Certified
- CECPD Bronze Director's Credential
- CECPD Level 7
Timeline
Education/Specialized Services Assistant
Eastern Shawnee Tribe Of Oklahoma
08.2023 - Current
Assistant Director
Eastern Shawnee Tribe ECLC
07.2021 - 07.2022
Master Teacher
Eastern Shawnee Tribe Of Oklahoma
02.2019 - Current
Administrative Assistant
Eastern Shawnee Tribe of Oklahoma
01.2016 - Current
Direct Care Staff ( Autism Spectrum Clients)
Alternative Opportunities Inc
04.2011 - 03.2015
Administrative Assistant
Saver's Furniture
04.2008 - 07.2010
Speech Language Pathology
Mssu
Early Childhood Education
Northeastern Oklahoma A&M College
High School Diploma - undefined
Webb City High School