Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mercedes Lewis

Oronogo,MO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Saver's Furniture
04.2008 - 07.2010
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered telephone inquiries from clients, vendors and the public.
  • Prepared packages for shipment, pickup or courier delivery to customers.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Answered and managed incoming and outgoing calls while recording accurate messages.

Direct Care Staff ( Autism Spectrum Clients)

Alternative Opportunities Inc
04.2011 - 03.2015
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Obtained information about clients’ medical history, drug history, complaints and allergies.
  • Cooked appetizing and satisfying meals and snacks.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Obtained household supplies and ran daily errands.
  • Reported any unusual circumstances in the patients’ condition or environment.
  • Helped residents programming goals and increase their independence.
  • Monitored expiration of medical supplies and medications.

Administrative Assistant

Eastern Shawnee Tribe of Oklahoma
01.2016 - Current
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Monitored premises security, screened visitors, updated logs and issued passes.
  • Answered telephone inquiries from clients, vendors and the public.
  • Managed office supplies, vendors, organization and upkeep.
  • Opened and properly distributed incoming mail.
  • Helped distribute employee notices and mail around the office.
  • Organized all new hire, security and temporary paperwork.
  • Obtained signatures for financial documents and internal and external invoices.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

Master Teacher

Eastern Shawnee Tribe Of Oklahoma
02.2019 - Current
  • Completed student progress reports on Yearly basis to notify students and parents of strengths and areas of improvement.
  • Observed and evaluated students' performance, behavior, social development and physical health.
  • Developed and implemented classroom routines to address varying student needs.
  • Created and developed lesson plans according to students’ academic needs, including both group and individual work.
  • Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
  • Boosted cultural awareness by incorporating children’s literature from world cultures.
  • Cooperated with parents to support students' learning and healthy development in school and at home.
  • Scheduled conferences with parents to discuss students’ progress and classroom behavior.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Set up lesson materials, bulletin board displays and demonstrations.
  • Met with parents to resolve conflicting educational priorities and issues.

Assistant Director

Eastern Shawnee Tribe ECLC
07.2021 - 07.2022
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Managed department budget to ensure adequate resources for staff development and instructional materials.
  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education/Specialized Services Assistant

Eastern Shawnee Tribe Of Oklahoma
08.2023 - Current
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened tribal member relationships through consistent follow-up communication and efficient problem resolution.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Process applications quickly and efficiently

Education

Speech Language Pathology

Mssu
Joplin, MO

Early Childhood Education

Northeastern Oklahoma A&M College
Miami, OK

High School Diploma - undefined

Webb City High School
Webb City, MO
2010

Skills

  • Excellent communication skills
  • Professional phone etiquette
  • Team building
  • Flexible
  • Articulate and well-spoken
  • 76  WPM typing speed
  • Invoice processing
  • Critical thinker

Certification

  • First Aid/CPR/AED Certified
  • CECPD Bronze Director's Credential
  • CECPD Level 7


Timeline

Education/Specialized Services Assistant

Eastern Shawnee Tribe Of Oklahoma
08.2023 - Current

Assistant Director

Eastern Shawnee Tribe ECLC
07.2021 - 07.2022

Master Teacher

Eastern Shawnee Tribe Of Oklahoma
02.2019 - Current

Administrative Assistant

Eastern Shawnee Tribe of Oklahoma
01.2016 - Current

Direct Care Staff ( Autism Spectrum Clients)

Alternative Opportunities Inc
04.2011 - 03.2015

Administrative Assistant

Saver's Furniture
04.2008 - 07.2010

Speech Language Pathology

Mssu

Early Childhood Education

Northeastern Oklahoma A&M College

High School Diploma - undefined

Webb City High School

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Mercedes Lewis