Mercedes Lowery
Northport ,AL
Summary
Motivated and dependable customer service and clerical professional with over 10 years of experience supporting business operations, managing inventory, and delivering excellent customer experiences. Successful at multitasking, time management, and working independently or as part of a team. Proven ability to create and maintain organized systems while meeting company goals and deadlines.
Overview
8
8
years of professional experience
Work History
Operations Specialist
Best Buy
10.2017 - 06.2023
- Coordinated the efficient restocking of the sales floor, ensuring merchandise was organized, current, and visually appealing.
- Created, managed, and maintained panoramas to optimize product layout and boost sales.
- Collaborated cross-functionally to support company standards and daily operational goals.
- Assisted in onboarding and training of new team members and student employees
Supervisor
Tuesday Morning
01.2015 - 08.2017
- Trained seasonal and new employees to align with company service standards.
- Maintained excellent accuracy in processing cash, check, and credit card transactions.
- Constructed detailed plans to increase efficiency of available space and presentation.
Front End Manager
Piggly Wiggly Supermarket
01.2015 - 02.2017
- Oversaw cashier operations, training, and restocking.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Created, managed, and maintained panoramas for the sales floor.
Education
High School Diploma -
Holt High School
Tuscaloosa, AL05.2011
Skills
- Customer Service & Communication
- Office Administration & Clerical Tasks
- Time Management & Multitasking
- Microsoft Office Suite & POS Systems
- Inventory Management & Merchandising
- Planogram Development
- Peer Training & Team Support
Timeline
Operations Specialist
Best Buy
10.2017 - 06.2023
Supervisor
Tuesday Morning
01.2015 - 08.2017
Front End Manager
Piggly Wiggly Supermarket
01.2015 - 02.2017
High School Diploma -
Holt High School