Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercedes Mann

Garland,TX

Summary

Dynamic and dependable, with a proven track record at Aunt And Uncle, enhancing client satisfaction through personalized pet and child care, and improving student engagement in an educational setting. Excelled in client communication and cleanliness maintenance, showcasing adaptability and a positive attitude. Achieved a significant increase in client trust and repeat business. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Pet Sitter

Aunt And Uncle
2023.11 - 2024.08
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Prepared food and water following instructions from pet owners.
  • Communicated professionally with pet owners via phone, email, and text.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
  • Maintained cleanliness and safety of pets' living environments, preventing accidents and promoting healthy atmosphere.

Babysitter

Aunt And Uncle
2023.09 - 2024.05
  • Played games, worked on puzzles, and read books to young children.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Maintained open communication with parents about daily activities, behaviors, and concerns.

Intern

Steadham Elementray
2022.09 - 2024.05

Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

  • Sorted and organized files, spreadsheets, and reports.
  • Prepared project presentations and reports to assist senior staff.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Developed activities to help students delve into lessons and obtain hands-on experience.
  • Enhanced student understanding by implementing creative activities and interactive teaching methods.
  • Maintained classroom for students by restocking supplies, cleaning up spills and organizing stations.
  • Adapted instructional approaches to accommodate different learning styles, ensuring all students had access to course content.
  • Reviewed students' classroom assignments, homework and tests to evaluate knowledge of subject material and assign grades.
  • Assisted lead teachers with planning daily classroom lessons and activities for 26 students.
  • Protected students in classroom environments and transitional spaces by following effective security protocols.
  • Showed progressing knowledge and abilities by logging observations, teaching times and specific lesson plans for supervisor review.

Education

High School Diploma -

Rowlett High School
Rowlett, TX
05.2024

Skills

  • Positive Attitude
  • Honest and Trustworthy
  • Punctual and Reliable
  • Pet Feeding
  • Cleanliness Maintenance
  • Pet care needs
  • Client Communication
  • Flexible Schedule
  • Behavior Management
  • Customer Service
  • Adaptability and Dependability

Timeline

Pet Sitter

Aunt And Uncle
2023.11 - 2024.08

Babysitter

Aunt And Uncle
2023.09 - 2024.05

Intern

Steadham Elementray
2022.09 - 2024.05

High School Diploma -

Rowlett High School
Mercedes Mann