Mercedes Marbley
Summary
A dynamic professional with a proven ability to build relationships; adaptable leader with the ability to manage multiple priorities, also a fast learner, outstanding, and driven to provide excellent support to professional team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Baptist Health Medical Center-Little Rock
01.2021 - Current
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Developed and implemented improvements to pharmacy organization system.
- Deliver medications to different hospital areas such as the nurse’s station, operating room or emergency department.
- Managing the inventory in dispensing machines.
- Compounding; mixing together one or more drugs, per the doctor’s instructions, to customize a prescription for a patient
Pharmacy Technician
Kroger
09.2017 - 07.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
Cashier
Walmart
04.2015 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Sales Associate
JcPenney
09.2012 - 04.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Education
Associate of Science - in Nursing
University of Arkansas At Little Rock
Little Rock, AR05.2023
Associate of Applied Science - in Liberal Arts & Science
Pulaski Technical College
North Little Rock, AR05.2017
High School Diploma -
McClellan Magnet High School
Little Rock, AR05.2013
Skills
Strongly adhere to attendance guidelines to ensure successful contribution to team's goal
Good people and interpersonal skills to build effective relationships with all levels of professionals
Strong proficiency with Microsoft Office
Proficient in time management; the ability to organize and manage multiple priorities
Conversant with identifying and analyzing problems and finding solutions
Certification
Pharmacy Technician License
License Number: PT06612
Issue Date: 06/13/2017
Expiration Date: 12/31/2024
Registered Nurse
License Number: 224181
Issue Date: 10/10/2023
Expiration Date: 08/31/25
Compact State: Multistate
Timeline
Pharmacy Technician
Baptist Health Medical Center-Little Rock
01.2021 - Current
Pharmacy Technician
Kroger
09.2017 - 07.2021
Cashier
Walmart
04.2015 - 08.2017
Sales Associate
JcPenney
09.2012 - 04.2015
Associate of Science - in Nursing
University of Arkansas At Little Rock
Associate of Applied Science - in Liberal Arts & Science
Pulaski Technical College
High School Diploma -
McClellan Magnet High School