Mercedes Moser
Portland,OR
Summary
Dynamic and compassionate professional with a diverse background including roles as a Life Coach at Evolution Revolution and a CNA at Providence Transitional Care Center. Excelled in building trusting relationships and leading with empathy, achieving remarkable client empowerment and wellness. Skilled in collaboration and issue resolution, adept at fostering holistic care and positive outcomes.
Overview
8
8
years of professional experience
Work History
Life Coach
Evolution Revolution
03.2024 - Current
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
- Implemented creative problem-solving techniques with clients to identify innovative solutions for various life obstacles.
- Guided clients to overcome limiting beliefs and barriers, resulting in increased self-confidence and personal empowerment.
Volunteer Doula
In Home Supportive Services
06.2019 - Current
- Enhanced client comfort during labor by utilizing various pain management techniques such as massage, breathing exercises, and position changes.
- Provided continuous emotional support throughout each stage of labor, helping clients maintain a positive mindset during challenging moments.
- Supported families in making informed decisions about childbirth options by sharing evidence-based information on various topics related to pregnancy and birth.
- Collaborated with healthcare providers to ensure seamless communication between all parties involved in the birthing process for optimal care of the mother and baby.
Massage Therapist
Aspire Chiropractic
06.2021 - 06.2023
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Promoted wellness by educating clients on self-care and stress management techniques.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Strengthened relationships with clients through active engagement in their health goals outside of massage sessions via social media or email communications.
CNA
Providence Transitional Care Center
04.2016 - 04.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Organized task load of 8-12 patients a day, operating around scheduled appointments and individual patient needs.
Education
No Degree - Life Coach
Authentic Alignment Coaching Academy
06.2024
No Degree - Massage Therapy
Carrington College- Portland
Portland, OR05.2021
No Degree - Child Birth Education
Women Honoring Women LLC.
06.2019
High School Diploma -
Burchell High School
Wasilla, AK05.2015
Skills
- Collaboration
- Relationship Building
- Leadership
- Issue Resolution
Timeline
Life Coach
Evolution Revolution
03.2024 - Current
Massage Therapist
Aspire Chiropractic
06.2021 - 06.2023
Volunteer Doula
In Home Supportive Services
06.2019 - Current
CNA
Providence Transitional Care Center
04.2016 - 04.2017
No Degree - Life Coach
Authentic Alignment Coaching Academy
No Degree - Massage Therapy
Carrington College- Portland
No Degree - Child Birth Education
Women Honoring Women LLC.
High School Diploma -
Burchell High School