Mercedes Oestmann
Minot,ND
Summary
I am a dedicated Surgical Nurse skilled in providing exceptional care to patients within high-volume settings. Demonstrating professional development and clinical skills utilizing the nursing process to assess, implement, and evaluate patient care in a collaborative, shared leadership environment. I am a hardworking employee who specializes in customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am an organized and motivated person who learns easily and is always ready to take on something new.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Nurse, Medical-Surgical Unit
Trinity Health Hospital
Minot, ND
12.2023 - Current
- Provided direct nursing care to medical-surgical patients including assessments, treatments, medications, and documentation of care.
- Assessed, monitored, and documented patient progress daily.
- Performed vital signs monitoring for early identification of changes in patient condition or response to treatment plan.
- Participated actively in unit meetings to discuss clinical issues related to patient outcomes, care plans, and staffing concerns.
- Participated in continuing education programs to maintain professional licensure requirements.
- Prioritized workloads according to urgency levels ensuring timely completion of assignments.
- Advocated for patient needs with an interdisciplinary team and implemented outlined treatment plans.
Waitress Trainer
Niesen's Riverside
Cleveland, MN
11.2020 - 05.2023
- Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Demonstrated proper methods of taking orders from customers accurately and efficiently.
- Instructed waiters on how to respond appropriately to customer complaints or inquiries.
- Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.
- Provided exceptional service to high volume of daily customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
Chef
Lingenfelter Center
Kingman, AZ
02.2020 - 09.2020
- Planned menus, ordered supplies and managed kitchen staff.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Trained new chefs on proper cooking techniques and menu items.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Prepared high-quality dishes according to established recipes.
- Stored foods correctly using correct storage containers and labelling systems.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
Education
Associate of Applied Science - Professional Nursing
Rasmussen University
Mankato, MN05-2023
Skills
- Compassionate Care
- Direct Patient Care
- Wound Care
- Colostomy care familiarity
- Blood Draw and Sample Collection
- Professional Demeanor
- Tracheostomy Care
- Geriatric treatment knowledge
- Task Prioritization
- Safety Protocols
- Critical Thinking
- IV drug therapy management
- Time Management
- Documentation
- Treatment Preparation
- Vitals monitoring
- Infection Control
Certification
- ALS
- BLS
Languages
English
Native/ Bilingual
Accomplishments
- Volunteer at St.Vincent de Paul's
- Captain of high school and college soccer team
- Rasmussen University's Deans List Honor Roll
- Awarded MVP Player in high school
References
References available upon request.
Timeline
Registered Nurse, Medical-Surgical Unit
Trinity Health Hospital
12.2023 - Current
Waitress Trainer
Niesen's Riverside
11.2020 - 05.2023
Chef
Lingenfelter Center
02.2020 - 09.2020
Associate of Applied Science - Professional Nursing
Rasmussen University