Mercedes Olivares
Wealth Advisor And Financial Planning
Miami,FL
Summary
Seasoned Wealth Advisor with proven expertise at designing and implementing succession planning strategies across multiple jurisdictions, optimizing financial planning solutions, and serving customer needs with a tenacious and thorough approach. Experienced financial consultant with a legal background and over 15+ years of experience in high-stress environments within various industries. Excellent communication skills and charisma to create a sense of purpose for a team that generates positive leadership and effectively fostering positive relationships.
Overview
21
21
years of professional experience
3
3
Certifications
Work History
Financial Representative
Northwestern Mutual
06.2024 - Current
- Worked closely with clients to determine their financial goals and recommend appropriate solutions to build long-lasting relationships.
- Constructed and implemented financial plans tailored to client goals, facilitating achievement of financial objectives.
- Nurtured new business leads through targeted outreach, cultivating a robust pipeline of prospective clients.
- Provided ongoing education to clients on relevant financial topics, empowering them to make informed decisions about their future and become their trusted advisor for financial decisions.
- Collaborated with cross-functional teams to develop innovative financial products for diverse clientele.
- Maintained accurate CRM records of all client interactions, ensuring seamless continuity of service across multiple touchpoints.
- Engaged in continuous professional development to stay abreast of financial trends and regulations.
- Delivered prompt, informative responses to client inquiries, fostering a positive customer experience.
Trust Protector Director
STRENTA PROTECTOR SERVICES, LLC
04.2023 - 1 2024
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements, applicable law and Trust governing documents for100+ Trusts.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on Trust's economic interests with over $800MM AUM.
- Spearheaded innovative solutions to optimize asset allocation and wealth transfer among multiple generations of beneficiaries.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
Senior Manager
SCOTIA WEALTH MANAGEMENT- INTERNATIONAL REPRESENTATIVE OFFICE
09.2019 - 04.2023
- Support expansion into new markets (LATAM), adapting strategies and customizing compliant asset holding structures to meet ultra-high net worth client's needs.
- Collaborated closely with peers and senior leadership in other Departments to drive a success business jointly as one cohesive unit.
- Coordinated cross-departmental projects to improve product delivery timelines, enhancing customer satisfaction.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
Trust Officer I
AMERANT TRUST COMPANY, N.A
05.2017 - 08.2019
- Educated clients on various types of trusts available, helping them make informed decisions about which structures were most appropriate for their needs.
- Successfully managed 100+ Trusts and Foundations with over $200MM AUM, and maintained detailed records of trust transactions, providing clear documentation for audits and legal proceedings when necessary.
- Collaborated with internal teams to effectively manage customized wealth management solutions for each client''s unique goals and circumstances.
- Streamlined estate planning process by working closely with attorneys, accountants, and other professionals to meet client objectives effectively.
- Ensured regulatory compliance with AML program policies and trust-related tax filings in a timely manner.
- Contributed to the overall success of the trust department by participating in cross-functional projects and initiatives.
- Facilitated seamless transitions for beneficiaries by accurately distributing assets according to trust provisions upon grantor''s death or incapacity.
- Kept abreast of industry trends, regulatory changes, and best practices through continuous professional development, ensuring ongoing excellence in trust management services.
- Maximized client satisfaction by regularly reviewing portfolio performance and adjusting strategies as needed.
Legal Representative
Thomson Reuters Corporation
01.2008 - 01.2012
- Successfully represented a multi-national mass media and information corporation in negotiating favorable settlements with local entities.
- Advise the corporation on legal matters pertaining to several business transactions, risk management, labor law, taxation and corporate governance.
- Drafted and reviewed complex legal documents to ensure accuracy and compliance with local laws and regulations.
- Directed and supported the Corporation with registrations and other legal requirements.
- Collaborated with outside counsel to protect the Corporation from any claims.
- Maintained up-to-date knowledge of relevant laws and regulations to provide accurate counsel to the Corporation at all times.
Manager III
TMF GROUP
01.2006 - 01.2008
- Established and developed the foundational framework of the corporation, setting the stage for sustained growth and success.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Led cross-functional teams to achieve business goals, fostering collaboration and innovation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Tax Legal Semisenior
Ernst & Young Advisory
01.2004 - 01.2006
- Collaborated with Senior Management within a 'Big Four' audit firm in completing detailed tax research and analysis of tax issues and drafting comprehensive legal opinions and remediation recommendations.
- Managed workload effectively through prioritization of tasks based on urgency, complexity, and deadline requirements.
- Maintained a strong understanding of changing tax codes and legislation, ensuring accurate application during due diligences.
- Collaborated with other departments to resolve taxpayer disputes and issues, ensuring timely resolution and customer satisfaction.
- Communicated complex tax issues and terminology with clients and staff members by explaining in easily-understood terms through monthly newsletters.
Education
Master of Arts - Law- Public Law
Universidad Catolica Andres Bello
Caracas, Venezuela 05.2001 -
Bachelor of Arts - Law
Universidad Santa Maria
Caracas, Venezuela 05.2001 -
Skills
Trust and Estate Planning
Financial Planning
AML Compliance
Bilingual (English/Spanish)
Business Development
Client Relations
Complex Problem Solving
Decision-Making
LATAM Market Experience
Staff Training/Coaching
Certification
Certified Specialist in International Trust Management (STEP)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Traveling, Art and Tennis
Timeline
Financial Representative
Northwestern Mutual
06.2024 - Current
Trust Protector Director
STRENTA PROTECTOR SERVICES, LLC
04.2023 - 1 2024
Senior Manager
SCOTIA WEALTH MANAGEMENT- INTERNATIONAL REPRESENTATIVE OFFICE
09.2019 - 04.2023
Trust Officer I
AMERANT TRUST COMPANY, N.A
05.2017 - 08.2019
Legal Representative
Thomson Reuters Corporation
01.2008 - 01.2012
Manager III
TMF GROUP
01.2006 - 01.2008
Tax Legal Semisenior
Ernst & Young Advisory
01.2004 - 01.2006
Master of Arts - Law- Public Law
Universidad Catolica Andres Bello
05.2001 -
Bachelor of Arts - Law
Universidad Santa Maria
05.2001 -
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