Mercedes Garcia
Summary
Meticulous Packing Operator committed to safety, quality and excellent customer service. Detail-oriented and hardworking individual offering three years of experience coordinating shipment arrangements, labeling packages and checking merchandise for damage. Proficient in operating pallet jacks and dollies to load and unload supplies weighing up to 500 pounds.
Overview
13
13
years of professional experience
Work History
Packing Associate
Amazon
03.2020 - Current
- Enhanced packing efficiency by optimizing workflow and properly organizing materials.
- Reduced product damage incidents by implementing thorough quality control measures during the packing process.
- Collaborated with fellow associates, improving overall team productivity and meeting tight deadlines.
- Ensured customer satisfaction by carefully packaging fragile items and preventing breakage during shipment.
- Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.
- Balanced speed with accuracy when selecting items for shipment, ensuring no errors were made that could lead to customer dissatisfaction or returns.
- Maintained clean, neat and organized stockroom for easy access to goods.
- Managed multiple tasks simultaneously while maintaining focus on prioritizing urgent orders effectively.
- Enhanced warehouse efficiency by implementing inventory control systems and procedures.
- Optimized storage space utilization by strategically organizing products according to size, weight, and frequency of use.
Stagehand
Schottenstein Center
08.2019 - Current
- Delivered exceptional audience experiences through meticulous attention to detail in prop placement and set arrangement.
- Facilitated smooth transitions between set changes by effectively communicating cues with fellow crew members during performances.
- Demonstrated flexibility in adapting responsibilities as needed due to unexpected circumstances or last-minute changes before showtime.
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
- Provided assistance in rigging systems setup for aerial stunts, ensuring performer safety throughout the show.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Stagehand
Nationwide Arena
07.2019 - Current
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Ensured timely completion of all tasks for seamless transitions between scenes during live performances.
- Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
- Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
Party Entertainer
Awesome Family Entertainment
04.2018 - 05.2020
- Enhanced party atmosphere by providing lively entertainment and engaging activities for guests.
- Increased client satisfaction by tailoring performances to suit specific event themes and age groups.
- Delivered memorable experiences through the use of various props, costumes, and interactive games.
- Collaborated with event organizers to ensure seamless integration of entertainment into overall event schedule.
- Demonstrated flexibility in adapting to last-minute changes in event schedules or performance requests without compromising quality of experience for guests.
- Collaborated with other departments in facility to promote teamwork and heighten service quality.
Sandwich Artist
Subway
03.2015 - 05.2016
- Expedited order processing for increased efficiency in high-volume periods.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Cashier
Taco Time
06.2011 - 09.2013
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
The Charles School At Ohio Dominican
Columbus, OH06.2019
Skills
- Communication
- Adaptive Learning
- Work ethic
- Problem-solving abilities
- Organization
- Teamwork and Collaboration
- Creative Thinking
Languages
Spanish
Native or Bilingual
Timeline
Packing Associate
Amazon
03.2020 - Current
Stagehand
Schottenstein Center
08.2019 - Current
Stagehand
Nationwide Arena
07.2019 - Current
Party Entertainer
Awesome Family Entertainment
04.2018 - 05.2020
Sandwich Artist
Subway
03.2015 - 05.2016
Cashier
Taco Time
06.2011 - 09.2013
High School Diploma -
The Charles School At Ohio Dominican
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