Summary
Overview
Work History
Education
Skills
Timeline
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Mercedes Ottesen

Omaha,NE

Summary

Proven track record in fast-paced environments, notably with Amazon, showcasing exceptional time management and compassion. Excelled in maintaining safety standards and enhancing patient satisfaction through attentive care. Skilled in vital signs monitoring and warehouse safety, my approach combines efficiency with empathy, significantly contributing to team and patient outcomes.

Overview

11
11
years of professional experience

Work History

Packer

Amazon
11.2023 - 06.2024
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

CNA

Right At Home Realty
01.2015 - 03.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

CNA

Heritage
01.2013 - 02.2015
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Education

HS Diploma -

Thomas Jefferson High School
Council Bluffs, IA

Skills

  • Packing boxes
  • Product packaging
  • Warehouse safety
  • Labeling
  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy

Timeline

Packer

Amazon
11.2023 - 06.2024

CNA

Right At Home Realty
01.2015 - 03.2020

CNA

Heritage
01.2013 - 02.2015

HS Diploma -

Thomas Jefferson High School

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Mercedes Ottesen