Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercedes Perez

Lubbock

Summary

Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

University Medical Center Lubbock
04.2024 - Current
  • Answered incoming phone calls and addressed questions from Nurses and Doctors.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Packaging Machine Operator

Shearers Snacks
05.2022 - 03.2024
  • Troubleshot machine alarms and jams, repairing machines and thoroughly documenting results.
  • Assisted in training new employees on proper machine operation, safety protocols, and company policies.
  • Replenished packaging supplies such as printer ribbon and boxes to maintain inventory.
  • Improved packaging efficiency by implementing standardized operating procedures for machine setup and operation.
  • Operated various types of packaging machines, adapting quickly to different product requirements and packaging materials.

Online Grocery Associate

Walmart
07.2019 - 12.2021
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

High School Diploma -

Tahoka High School
Tahoka, TX
05.2017

Skills

  • Machine troubleshooting
  • Employee training
  • Process improvement
  • Effective communication
  • Workflow optimization
  • Safety protocols
  • Team collaboration
  • Problem-solving skills
  • Quality assurance and control
  • Troubleshooting malfunctioning equipment

Timeline

Pharmacy Technician

University Medical Center Lubbock
04.2024 - Current

Packaging Machine Operator

Shearers Snacks
05.2022 - 03.2024

Online Grocery Associate

Walmart
07.2019 - 12.2021

High School Diploma -

Tahoka High School

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Mercedes Perez