Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercedes Pray

2516 Grand Ave,FL

Summary

Proven Home Health Aide with a track record of enhancing patient independence at HHA by leveraging top-notch housekeeping and personal hygiene assistance skills. Excelled in a fast-paced environment at Winn-Dixie Stores Inc., demonstrating exceptional customer service and multitasking abilities. Achieved significant improvements in patient and customer satisfaction through dedication and a results-driven approach.

Overview

4
4
years of professional experience

Work History

Home Health Aide

HHA
02.2019 - 11.2019
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Lead Associate

Dollar General
10.2018 - 12.2018

As lead associate, I was in charge of the cashiers and making sure the store was in tiptop shape.


I would help customers on the floor when needed and stock product. When it was time for a cashiers break or lunch, I would step in their place.


At the end of the night, I would count all the registers that were used and create an under overslip.


The money would be bagged up and a deposit bag would be created andlocked in the safe for the manager to take to the bank the next day.


Deli Associate

Winn-Dixie Stores Inc.
09.2015 - 10.2017
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.

Education

High School - General Studies

Immokalee High School
Immokalee, FL

Skills

  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Bathing Assistance
  • Housekeeping
  • Customer service

Timeline

Home Health Aide

HHA
02.2019 - 11.2019

Lead Associate

Dollar General
10.2018 - 12.2018

Deli Associate

Winn-Dixie Stores Inc.
09.2015 - 10.2017

High School - General Studies

Immokalee High School
Mercedes Pray