Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Mercedes Puente

The Bronx,NY

Summary

Proven track record in food service and patient care, exemplified by a key role at Department Of Education, enhancing team performance and maintaining high hygiene standards. Skilled in food preparation and collaborative teamwork, I excel in multitasking and delivering exceptional service, contributing significantly to workplace efficiency and client satisfaction.

Overview

11
11
years of professional experience

Work History

Lunch Server

Department Of Education
New York, NY
01.2023 - Current
  • Participated in team meetings to discuss performance and areas for improvement.
  • Filled condiments and napkin containers during slack periods.
  • Maintained cleanliness and hygiene standards in food preparation and serving areas.
  • Followed safety protocols for handling hot plates of food safely during delivery to tables.
  • Utilized food preparation equipment safely, including slicers, mixers, and ovens.
  • Managed multiple tasks simultaneously while maintaining a high level of accuracy.

Home Attendant

ACCESS NURSING SERVICES, INC
New York, NY
11.2015 - 01.2021
  • Offered support to families of patient through respite services, guidance and companionship.
  • Monitored health and well-being of clients and reported significant health changes.
  • Maintained accurate records of services provided including progress notes and medication logs.
  • Contributed to patient's independence by teaching skills needed for daily living.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Provided assistance with light housekeeping duties such as laundry, vacuuming, dusting.
  • Assisted patient with grooming, bathing, dressings, mobility, foot and nail care tasks.

Home Attendant

Amazing Home Care
New York, NY
10.2014 - 11.2015
  • Arranged transportation for patient to assist with banking and grocery shopping.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Followed doctor and nurse instructions for medication management and charting of vital signs.
  • Increased patient mobility through range of motion exercises and teaching proper use of assistive devices.
  • Assisted elderly clients with daily tasks such as bathing, dressing, and grooming.
  • Ensured that client's living space was clean and safe at all times.
  • Assisted in preparing and serving meals to residents according to established menus and diets.

Cashier

Jetro Cash & Carry
New York, NY
07.2013 - 09.2014
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Offered customers carry-out service at completion of transaction.
  • Maintained work area and kept cash drawer organized.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Certificate in Accounting - Accounting

Universidad Autonoma De Santo Domingo
Santo Domingo,Dominican Republic
02-2010

Skills

  • Food preparation assistance
  • Efficient food delivery
  • Server station maintenance
  • Food safety practices
  • Strong multitasking
  • Personal hygiene
  • Cleanliness
  • Collaborative Teamwork Abilities

Affiliations

  • Exercise daily
  • Healthy meal plans

Languages

Spanish
Full Professional
English
Limited

Accomplishments

  • Access Nursing Certificate of Appreciation(Employee of the Month)
  • Cornell University Cooperative Extension Certificate of Achievement of Nutrition and Health Workshop Series

Timeline

Lunch Server

Department Of Education
01.2023 - Current

Home Attendant

ACCESS NURSING SERVICES, INC
11.2015 - 01.2021

Home Attendant

Amazing Home Care
10.2014 - 11.2015

Cashier

Jetro Cash & Carry
07.2013 - 09.2014

Certificate in Accounting - Accounting

Universidad Autonoma De Santo Domingo

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Mercedes Puente