Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mercedes Randall

Highlands Ranch,CO

Summary

Seasoned registered nurse offering proven clinical knowledge and natural interpersonal strengths. Background in home, community, clinic, and hospital based nursing care. Works well with a diverse patient populations, with a passion for pediatrics. Efficient in interdisciplinary team collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pediatric Private Duty Registered Nurse

Aveanna Healthcare
04.2024 - Current
  • Completed supervisory visits for parent- certified nursing assistants (CNAs).
  • Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
  • Administered prescribed medication and treatments as permitted by state and local regulations in accordance with physician orders.
  • Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Coordinated with healthcare providers to ensure continuity of care between home-based services and medical appointments.
  • Monitored vital signs, assessed pain levels, and adjusted care plans as needed to optimize patient comfort and safety.
  • Changed out gastrostomy buttons regularly to prevent infection or other problems.
  • Maintained patent G-tube, assessed for signs of infection, and utilized to administer medications and nutrition as ordered.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Educated clients and families to support wellness activities, self-care techniques and prevention strategies.

Registered Nurse Case Manager, Hospice

Envision Healthcare
06.2023 - 09.2024
  • Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
  • Facilitated smooth transitions from acute care settings to home-based hospice care through thorough planning and coordination.
  • Managed caseloads efficiently, ensuring timely assessment and intervention for optimal end-of-life care.
  • Coordinated volunteer services for additional support in delivering compassionate patient care.
  • Developed strong relationships with local healthcare facilities to expand referral networks for hospice services.
  • Educated families on the hospice process, enabling informed decision-making during a difficult time.
  • Supported bereaved families through grief counseling resources and post-mortem follow-up calls, demonstrating genuine compassion during times of loss.
  • Promoted interdisciplinary collaboration by attending bi-weekly team meetings focused on individual patient needs.
  • Collaborated with interdisciplinary team to develop comprehensive and individualized care plans, including pain management strategies, for patients in their final days.
  • Provided direct training and supervision for licensed healthcare professionals.
  • Mentored new hires in quality end-of-life care, contributing to adherence to best practices and fostering professional growth.
  • Utilized evidence-based practices in the assessment, planning, implementation, and evaluation of wound care treatments.
  • Provided skilled nursing visits 2-3x a week per patient, to closely monitoring patients' condition and promptly addressing any concerns or changes in condition.
  • Participated actively in quality improvement projects related to skin integrity and wound care outcomes, contributing to the overall enhancement of patient care standards.
  • Improved patient satisfaction scores by addressing concerns promptly and ensuring consistent delivery of high-quality care.
  • Participated in continuous professional development to stay current with best practices in hospice case management and end-of-life care.

Pediatric Private Duty Registered Nurse

Amazing Care Home Health Services
04.2023 - 06.2023
  • Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
  • Reported abnormal findings to case manager and physician for immediate intervention orders.
  • Administered prescribed medications and treatments as permitted by state and local regulations in accordance with physician orders.
  • Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
  • Utilized computerized Electronic Health Record (EHR) system.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Coordinated with healthcare providers to ensure continuity of care between home-based services and medical appointments or hospitalizations.
  • Monitored vital signs, assessed pain levels, and adjusted care plans as needed to optimize patient comfort and safety.
  • Changed out tracheostomies and gastrostomy buttons regularly to prevent infection or other problems.
  • Maintained optimal ventilator settings and operations to meet patient care needs.
  • Maintained patent G-tube, assessed for signs of infection, and utilized to administer medications and nutrition as ordered.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
  • Educated clients and families to support wellness activities, self-care techniques and prevention strategies.

Pediatric Private Duty Registered Nurse

Care IV Home Health
10.2020 - 04.2023
  • Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
  • Reported abnormal findings to case manager and physician for immediate intervention orders.
  • Administered prescribed medications and treatments as permitted by state and local regulations in accordance with physician orders.
  • Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
  • Utilized computerized Electronic Health Record (EHR) system.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Coordinated with healthcare providers to ensure continuity of care between home-based services and medical appointments or hospitalizations.
  • Monitored vital signs, assessed pain levels, and adjusted care plans as needed to optimize patient comfort and safety.
  • Changed out tracheostomies and gastrostomy buttons regularly to prevent infection or other problems.
  • Maintained optimal ventilator settings and operations to meet patient care needs.
  • Maintained patent G-tube, assessed for signs of infection, and utilized to administer medications and nutrition as ordered.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
  • Educated clients and families to support wellness activities, self-care techniques and prevention strategies.

Pediatric Registered Nurse

Mercy Pediatrics
09.2018 - 05.2020
  • Educated children about their medical conditions in age-appropriate language, empowering them to take an active role in managing their health.
  • Maintained accurate documentation of patient progress, enabling informed decision-making among healthcare providers.
  • Monitored vital signs closely during procedures or treatments, intervening swiftly when necessary to maintain patient stability.
  • Administered vaccinations and medications accurately, ensuring optimal treatment efficacy and patient safety.
  • Implemented evidence-based nursing practices to optimize patient care quality and effectiveness.
  • Demonstrated excellent time management skills by prioritizing tasks and efficiently delegating responsibilities, ensuring all patients received timely care.
  • Utilized critical thinking skills to quickly respond to emergency situations, stabilizing patients until further medical assistance arrived.
  • Developed strong rapport with patients and families, fostering trust and confidence in the nursing team''s abilities.
  • Delivered high-quality patient care consistently, adhering to clinic protocols and hospital policies while maintaining a professional demeanor under pressure.
  • Assessed pediatric patients' growth and development, identifying potential issues early for timely intervention.
  • Enhanced patient satisfaction through compassionate and empathetic communication with children and families.
  • Mentored new nurses and student nurses, provided guidance on best practices in pediatric nursing, elevating the standard of care within the department.
  • Provided education to parents on proper home care techniques, minimizing hospital readmissions and promoting long-term wellbeing.
  • Managed complex cases involving multiple specialists while maintaining clear communication channels between all parties involved in a child''s care plan.
  • Promoted healthy lifestyles through teaching preventative measures such as proper nutrition, exercise habits, and hygiene routines.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Registered Nurse

Willow Creek Women's Hospital
09.2014 - 04.2015
  • Provided care for post-op, post-partum, and complex level 3 NICU patients
  • Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Participated in quality improvement initiatives within the Women's unit and the NICU.
  • Administered medications and treatments safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Assisted in high-risk deliveries as part of a multidisciplinary team, providing immediate stabilization and resuscitation efforts for newborns in need of critical intervention.
  • Assessed potential risks within the NICU environment, implementing preventive measures to maintain patient safety and wellbeing.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for patients, ensuring optimal outcomes.
  • Provided emotional support to patients experiencing postpartum depression or anxiety, connecting them with appropriate mental health resources when necessary.
  • Prepared post-partum patients for discharge by providing thorough education on self-care, infant care, and follow-up appointments.
  • Promoted family-centered care by providing education, support, and resources to parents of NICU patients.
  • Assisted physicians with procedures including suturing perineal lacerations or performing circumcisions on newborns as needed.
  • Facilitated smooth transitions from labor and delivery to postpartum units by coordinating timely transfers and thorough report handoffs.
  • Increased patient safety through diligent monitoring of vital signs, medications, and potential complications during the postpartum period.
  • Provided culturally sensitive care by respecting diverse family values and traditions related to childbirth and the postpartum period.
  • Supported patient autonomy by involving them in decision-making processes regarding their own care and the care of their newborns.
  • Educated families on newborn care techniques such as feeding, bathing, diapering, and comforting strategies.
  • Promoted breastfeeding success by offering lactation support and resources to new mothers.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations.

Education

Doctor of Nursing Practice - Pediatric Nursing

University of Missouri-Kansas City
Kansas City, MO

Bachelor of Science - Nursing

Arkansas Tech University
Russellville, AR
12.2018

Associate of Science - Nursing

National Park College
Hot Springs, AR
05.2014

High School Diploma -

Lakeside High School
Hot Springs, AR
05.2008

Skills

  • Advanced care planning
  • Patient care assessment
  • Nursing documentation
  • Vital signs monitoring
  • Strong clinical judgement
  • Medication administration
  • Pain assessment
  • Gastrostomy (G) and gastrojejunostomy (G-J) tube care
  • Tracheostomy care
  • Catheter care
  • Wound care
  • Infection control
  • Home and community care
  • Multidisciplinary collaboration
  • Medical supply management
  • Developmental care
  • Premature infant care
  • Palliative care
  • End-of-life care
  • Breastfeeding support
  • Parental bonding
  • Culturally-sensitive care
  • Supervisory experience

Certification

  • Registered Nurse - Colorado State Board of Nursing - Multi State - RN.1694496
  • BLS Certified, American Heart Association
  • COVID-19 Contact Tracing, Johns Hopkins University through Coursera

Timeline

Pediatric Private Duty Registered Nurse

Aveanna Healthcare
04.2024 - Current

Registered Nurse Case Manager, Hospice

Envision Healthcare
06.2023 - 09.2024

Pediatric Private Duty Registered Nurse

Amazing Care Home Health Services
04.2023 - 06.2023

Pediatric Private Duty Registered Nurse

Care IV Home Health
10.2020 - 04.2023

Pediatric Registered Nurse

Mercy Pediatrics
09.2018 - 05.2020

Registered Nurse

Willow Creek Women's Hospital
09.2014 - 04.2015

High School Diploma -

Lakeside High School

Doctor of Nursing Practice - Pediatric Nursing

University of Missouri-Kansas City

Bachelor of Science - Nursing

Arkansas Tech University

Associate of Science - Nursing

National Park College
Mercedes Randall