Mercedes Rodríguez
Haines City,FL
Summary
Dynamic professional with a proven track record at Cardinal Health, excelling in customer service and attention to detail. Skilled in relationship building and decision-making, I led a team to enhance payroll processes for over 400 employees, significantly improving efficiency. Expert in planning and organization, I consistently deliver high-quality service, ensuring accuracy and operational excellence.
Experienced with understanding client preferences and curating personalized shopping experiences. Utilizes strong communication and organizational skills to ensure client satisfaction. Knowledge of fashion trends and product selection to enhance shopping experience.
Overview
19
19
years of professional experience
Work History
Personal Shopper
Walmart
07.2022 - Current
- Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
- Ensured consistent quality of service by adhering to established housekeeping procedures and checklists.
HHA
Deulent
07.2020 - 05.2022
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
House Person
Element
08.2017 - 08.2020
- Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
- Ensured consistent quality of service by adhering to established housekeeping procedures and checklists.
Payroll Supervisor
Cardinal Health
10.2005 - 10.2015
- Served as primary point of contact for all interdepartmental inquiries regarding payroll policies and procedures, enhancing communication between teams.
- Assisted employees with resolving any payroll-related issues or concerns in a timely manner, maintaining positive relationships within the organization.
- Managed a team of payroll specialists, ensuring timely and accurate processing for over 400 employees.
- Assisted with system upgrades and implementation projects by providing valuable input from the perspective of a seasoned payroll professional.
Education
Bachelor’s Degree In System - System
Universidad Dominicana OIM
Santo Domingo, República Dominicana 06.1996
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Verifying order accuracy
- Sales expertise
Spanish
Fluent in spanish speaker and writter
Languages
Spanish
Native or Bilingual
Timeline
Personal Shopper
Walmart
07.2022 - Current
HHA
Deulent
07.2020 - 05.2022
House Person
Element
08.2017 - 08.2020
Payroll Supervisor
Cardinal Health
10.2005 - 10.2015
Bachelor’s Degree In System - System
Universidad Dominicana OIM
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