Mercedes Rodriguez

• Oversaw operations and provided corrective feedback to achieve daily and long-term goals
• Worked closely with organizational leadership and board of directors to guide operational strategy
• Managed daily operations while overseeing multiple locations to foster increased productivity
• Established departmental performance goals and provided feedback for underperforming areas

• Maintained computer and physical filing systems
• Created, maintained and updated filing systems for paper and electronic documents
• Updated reports, managed accounts, and generated reports for company database

handled confidential and sensitive information with discretion and tact.

• I handled all day-to-day operations of the organization, reporting to the Assistant Comptroller and Comptroller for 11 years
• Handled complex travel requisitions, expense report reimbursements and was elected the Ombudsman person representing all staff with management.

• I manage a 3M budget, plan and supervise the financial operations and activities of the organization, direct and supervise all bank transactions and act as the Project Manager for the entire IPA department, implementing projects, as needed, making sure projects are completed by a set deadline
• Also, handle all accounting, reports and budgets for the organization and instill a high level of customer service in all administrative functions, improving relations with current and prospective members.